I. Aim: By the end of the lesson , Ss will be able to know how to write a letter to express satisfaction or dissatisfaction with the services of post offices.
II. Teaching aids: Textbook , posters , handout
III. Procedure :
Week UNIT 9 THE POST OFFICE Period Section D WRITING I. Aim: By the end of the lesson , Ss will be able to know how to write a letter to express satisfaction or dissatisfaction with the services of post offices. II. Teaching aids: Textbook , posters , handout III. Procedure : T Content T’s activities Ss’ activities 8’ 8’ 10’ 18’ 1’ I. WARM UP Read the following adjectives and underline those can make people / things satisfied Polite , rude , cold , helpful , spacious , crampled , large , small , good , bad, reasonable , expensive , cheap , arrogant , punctual , reliable . Keys: Polite , helpful , spacious , large Good , reasonable , cheap , punctual , reliable . II. PRE WRITING 1. Suggested questions 1.What time does Thanh Ba post office open and close ? 2.What is Thanh Ba post office equipped with ? 3.What services are offered at Thanh Ba post office ? 4. What are the attidudes of the staff ? Keys: 1. Thanh Ba post office opens at 7a.m and closes at 9p.m . 2. It is equipped with advanced technology and a spacious , pretty place for transaction . 3.They are Mail and Parcel Services , EMS , Express Money Transfer , Phone Calls and Faxes , Messenger Call Services , Press Distribution 4. The staff are always thoughtful and courteous to the customers . 2. Task 1: ( Textbook page 107) The opening hours of the post office : It is too early when closing at 9 p.m . It would be much better if the post office opened until 11p.m so that custumers can have more access to the services . The quality of the equipment: Thanh Ba Post office is a well-equipped and reliable address for the postal and telecommunication needs . The security conditions of the post office : The parking area of Thanh Ba Post office is not a good and security place / Although the parking area is large , it has no security guards . The attitudes of the staff : The staff are always helpful and polite to the customers / The attitude of the staff sometimes seems a bit cold and not very helpful . III. WHILE WRITING Write such a letter , using the ideas you discussed in Task 1 . IV. POST WRITING Correction V. HOMEWORK Complete the letter at home. - hand out - go around the class and help if necessary . - correct - ask Ss to open their textbooks to read the text about Thanh Ba post office again . - answer the questions after reading the text . - call on some Ss to read their answers in front of the class . - correct - explain the situation - ask Ss to discuss about the services of Thanh Ba Post Office - ask Ss to be able to give more their own ideas . - go around the class for help if necessary . - ask Ss to do the work in groups . - run through the Voc. - ask Ss to compare their letter with other groups . - choose one or two letters that have a lot of mistakes to correct in front of the class . - give the task - do the work independently then compare with their friends - read the text again - answer the questions in pairworks - work in groups - correct - do at home
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