Thiết kế bài dạy môn Tiếng Anh 11 - Unit 9: The post office - Part A đến part E

The second semester
English 11th form
Period 55 
Date of preparation: 25/12/08
Date of teaching:30/12/08
Unit 9: The post office
Part A: reading
I. Objectives: By the end of the lesson, Ss will be able to:
 -develop their reading skill.
 -use antonyms.
 - scan for specific information 
II. Skills: Reading and speaking 
III. Teaching aids: textbook, pictures
IV. Procedure:
Time
Teacher’s activities
Content
Students’ activities
5’
10’
5’
5’
10’
5’
4’
1’
- ask Ss some questions
- introduce vocabulary.
- read new words and ask Ss to repeat word by word.
- rub out some words and ask Ss to remember them.
- ask Ss to read the text individually in 5’.
- ask Ss to do task 1 in pairs.
- go around the class and help if necessary.
- call on some Ss to give their answers.
- give comments and correct answers.
- ask Ss to work individually and then compare the answers with a partner.
- go around the class to check and help.
- call on some Ss to answer in front of the class.
- give correct answers
- has Ss work individually and in pairs.
- go around to help if necessary.
- call on some Ss to present their evidence.
- give correct answers.
- ask Ss to work in groups.
- encourage Ss to give reasons for their answers.
- go around the class and offer help.
- call the representative of each group to speak out the answers.
- assign homework
Warm up
Questions in the textbook
Answers:
It’s
Sometimes I go there to buy stamps or envelopes/send letters/buy newspapers or magazines.
The post office offers many services.
Pre-reading
I. Vocabulary
1. spacious (a) ['spei∫əs] rộng rãi
 2. thoughtful (a) ['θɔ:tfl] sâu sắc, chín chắn
3. well-trained(a) lành nghề, bài bản
4. mail and parcel service dịch vụ chuyển phát
 thư và bưu phẩm
5. express mail service dịch vụ thư chuyển
 phát nhanh.
6. courteous (a) ['kə:tjəs] lịch sự
7. express money transfer dịch vụ chuyển phát
 tiền nhanh
8. secure (a) [si'kjuə] an toàn, đảm bảo
9. messenger call service dịch vụ điện thoại
10. notify (v) thông báo
11. recipient (n) [ri'sipiənt] người nhận
12. facsimile (fax) [fổk'simili] bản sao, máy fax
13. press distribution dịch vụ phát hành báo chí
14. bother (v) làm phiền, áy náy
15. subscriber (n) [səb'skraibə] người đăng ký (thuờ bao điợ̀n thoại, đặt mua báo dài hạn..)
* reading vocabulary
* checking vocabulary
While-reading
* reading the text
Task 1: Circle the letter before the word that has the opposite meaning to the italicized words
Answers:
c
b
d
c
Task 2: read the text again then answer the questions
Answers:
Thanh Ba Post Office is equipped with advanced technology and has a spacious pleasant front office.
Mail and Parcel Service, Express Money Transfer, Phone Calls and Faxes, Press Distribution.
They are air mail, surface mail and Express Mail Service.
It is used for notifying the recipient of the time and place to receive the call.
You will have to subscribe to your favorite newspapers and magazines.
Task 3: find evidence in the text to support the statements.
Answers
The post office opens daily from 7 a.m. to 9 p.m.
We offer a very comparative rate for parcels under 15 kg.
We also have the express Mail Service and you EMS mail will be delivered in the shortest possible time.
We offer a speedy and secure service of transferring money in less than 24 hours.
Post-reading
Flower Telegram Service.
Banking service.
Phone Cards and Internet Cards.
Postal Savings
Homework
Write a passage (about 60 words) about Thanh Ba Post office.
- answer the questions.
- take notes.
- listen.
- repeat in chorus and individually.
- remember the words.
- read the text individually.
- do task 1 in pairs.
- some Ss give the answers
- work individually then compare the answers with a partner.
- some Ss answer in front of the class.
- work individually and in pairs.
- some Ss present their evidence
- work in groups 
- give reasons for their answers.
- the representative of each group speak out the answers.
- take notes
Period 56 
Date of preparation:25/12/08
Date of teaching:30/12/08
Unit 9: The post office
Part B: Speaking
I. Objectives: By the end of the lesson, Ss will be able to:
 - rearrange the order of a dialogue
 - take part in a dialogue to talk about different postal and telecommunication services
II. Skills: speaking
III. Teaching aids: textbook, pictures
IV. Procedure
Time
Teacher’s activities
Content
Students’ activities
5’
10’
18’
10’
2’
- ask Ss some questions.
- ask Ss to work in pairs to practise the dialogue.
- call some pairs to practise the dialogue loudly in front of the class.
- ask Ss to answer the question.
- ask Ss to work in pairs to make conversation from the suggestion.
- go around the class to check and help.
- call some pairs to practise the dialogue.
- comment
- ask Ss to work in pairs to make a dialogue on each of the given situations.
- go around the class to check and help.
- make a dialogue with a good student to model.
- call some pairs to present.
- comment.
- assign homework
Warm up
You are in the post office. Which service would you choose if you want to:
send a parcel.
send your relatives some money
make a phone call.
send a document
subscribe to a newspaper.
Answers:
Mail and Parcel Service.
Express Money Transfer.
Phone Call and Faxes.
Facsimile service.
Press Distribution Service
Pre-speaking
Task 1: Act out the dialogue.
Answer: The service the customer is using is the fax machine.
While-speaking
Task 2: Make a conversation
Sample answer:
A: Good morning. Can I help you?
B: Yes, I want to have a telephone line installed at home.
B: OK. Where do you live?
A: I live at 85 Pho moi, Cho Town. When can you install it?
/ When does the installation take place?
B: We can install it one week after you have
 registered / The installation takes place one
 week after your registration
A: Can you come on Friday?
B: Yes, that’s fine. Do you have a telephone yet?
A: Yeah, I have a telephone already. How much is the installation fee and monthly fee?
B: The installation fee is 1,4 million dong and monthly fee is 27 thousand dong. Can you fill in this form?
Post-speaking
Task 3: 
Sample answers:
* Dialogue 1.
A: Good morning. Can I help you?
B: I would like to subscribe to Lao Dong daily 
 newspaper
A: Yes. How long would you like to subscribe to it?
B: For a year, please.
A: Where would you like to get the newspaper?
B: At home, please. I live at 67 Ngoc Ha Street
A: OK. 67 Ngoc Ha Street
B: Oh, can I get the newspaper every morning before 6.30?
A: Before 6.30. Well, it might be a little bit too early. How about before 7.30?
B: OK. That’s fine. Thank you.
A: Right. Can you just fill in this form?
* Dialogue 2
A: Good afternoon. What can I do for you?
B: Yes, I would like to send a greetings card and some flowers to my friend on his birthday. A: Right. You can use our Flower Telegram Service. It’s fast and very convenient. When is your friend’s birthday?
B: It’s May, 16th.
B: What kind of flowers do you like to send?
B: Roses. A bunch of red roses.
A: Would you like the card and the flowers to be delivered on May, 16th or a day before?
B; On May, 16thh. It’s best to deliver it in the 
 morning
A: OK. I’ll make a note for that. Can you just fill in this form? And don’t forget to write the address clearly
Homework
Redo task 3
- answer the questions.
- work in pairs to practise the dialogue
- some pairs practise in front of the class
- answer the question.
- work in pairs to make conversation from the suggestion
- some pairs practise the dialogue
- work in pairs to make a dialogue for each of the given situations
- listen
- some pairs present in front of the class
- take notes
Period 57 
Date of preparation: 3/01/09
Date of teaching: 6/01/09
Unit 9: The post office
Part C: Listening
I. Objectives: By the end of the lesson, Ss will be able to:
 - listen about the development of telephone system in Vietnam and summarize the main ideas of
 the listening passage
II. Skills: Listening and speaking
III. Teaching aids: textbook, CD, teacher’s book
IV. Procedure
Time
Teacher’s activities
Content
Students’ activities
3’
5’
5’
12’
12’
7’
1’
- ask Ss some questions.
- ask Ss to work in pairs.
- go around the class and help if necessary.
- call some Ss to answer.
- comment
- read the given words.
- introduce their meanings.
- ask Ss to repeat.
- ask Ss to read sentences in task 1 quickly.
- play the CD for the first time 
- check if the Ss can answer.
- play the CD for the second time and one more if necessary for Ss to hear the information.
- call some Ss to express their ideas.
- comment and give correct answers.
- ask Ss to work in pairs to ask and answer.
- go around the class and provide help if necessary.
- call some Ss to ask and answer in front of the class.
- comment and give correct answers.
- have Ss to work in groups using suggested ideas to summarize the main points of the listening task.
- go around the class and check or help if necessary.
- call some leaders of groups to present their result of discussing.
- comment.
- assign homework
Warm up
Question: Which is the quickest, a phone call, a fax, an e-mail or a letter?
Answer: A phone call
Pre-listening
I. Ask and answer the questions
Yes, we have a phone at home. Our phone number is (No, we don’t use phone.)
Yes, we have a Samsung/Nokia/Motorola... (No, we don’t have a cell phone.)
With a cell phone you can contact other people easily. You always feel close to them even you are away from them. However, you don’t have much privacy. It often bother you when you are sleeping or in a meeting.
II. Listen and repeat:
1. commune (n) ['kɔmju:n] xã
2. rural network mạng lưới ở nông
 thôn
3. growth (n) sự phát triển, lớn lên
4. capacity (n) [kə'pổsiti] khả năng 
5. digit (n) ['didʒit] con số 
While-listening
Task 1: 
Answers:
B ( Vietnam ranks the second)
D (It is among the 30 countries in the world.)
C (In 1996, Vietnam began upgrading its fixed telephone networks.
D (at present, 93% of communes across Vietnam have telephone services.
C (the change of the international telephone system).
Task 2:
Answers:
China has the best (highest) growth in the number of telephone subscribers.
In the early 1990s, there were only 140,000 telephones in Vietnam.
In 1996, the fixed telephone numbers were changed from six to seven digits in Hanoi and in Ho Chi Minh City as well as five to six in other provinces.
In 2001.
There are 6,014 communal post offices in Vietnam.
Post-listening
Sample summary:
 Vietnam has quickly developed its telephone system. It is among 30 countries in the world that have more than two million telephone subscribers. At present we have more than six million subscribers. The mobile phone system has developed speedily to meet the growth in customer demand. Vietnam has reduced the price of several services, especially in the monthly fees for fixed and mobile telephones. In the future, more attention will be paid to the rural areas. At present, 93% of communes across Vietnam have telephone services.
 Homework
Rewrite the content of the tape script (about 50 words).
- answer the questions.
- work in pairs to do the task
- some Ss answer in front of the class
- listen.
- take notes.
- repeat in chorus and individually.
- read sentences in task 1 quickly.
- listen carefully.
- listen again.
- express their ideas.
- work in pairs to ask and answer
- some pairs present in front of the class
- work in groups using suggested ideas to summarize the main points of the listening passage
- some leaders of the groups present their result of discussing
- take notes
Period 58 
Date of preparation: 3/01/09
Date of teaching: 6/01/09
Unit 9: The post office
Part d: Writing
I. Objectives: By the end of the lesson, Ss will be able to:
 - understand the content and the form of a letter showing the satisfaction or dissatisfaction with 
 the services of a post office
 - write a letter to show the satisfaction or dissatisfaction to the post office’s services
II. Skills: Writing and speaking
III. Teaching aids: textbook, handouts
IV. Procedure
Time
Teacher’s activities
Content
Students’ activities
3’
5’
5’
7’
15’
8’
2’
- ask Ss to find out the words that can make people satisfied.
- ask Ss to do the task.
- go around the class and provide help if necessary.
- call Ss to write the answers on the board.
- comment and give correct answers.
- ask Ss to work individually then find a partner to check the answers.
- call some Ss to write the answers on board.
- ask other Ss to comment.
- give correct answers.
- ask Ss to read task 1.
- explain how to write a letter to express satisfaction or dissatisfaction.
- divide the class into 3 groups to write 3 letters of satisfaction, dissatisfaction and both satisfaction and dissatisfaction.
- go around to offer help and check
- pick some students’ writing and read them to the whole class then give comments
- assign homework
Warm up
Handouts: Find out the words that can make people satisfied.
 Polite, rude, cold, helpful, spacious, cramped chọ̃t hẹp, large, small, good, bad, reasonable, expensive, cheap, punctual, reliable.
Answers: polite, helpful, spacious, large, good, reasonable, cheap, punctual, reliable.
Pre-writing
I. Rearrange the clues to complete the letter bellow(handouts)
Perhaps due to their stressing work, sometimes they seem a bit cold and not very helpful.
The last point I would like to comment on is the attitude of some of your staff.
Secondly, although the parking area is large, it has no security guards and I sometime feel insecure leaving my motorcycle there.
Firstly, the lobby inside the post office is too cramped and the seats are not enough.
Furthermore, I think it would be much better if the post office is open until 11 p.m. so that customers can have more access to your services.
We customers often have to stand while waiting for our transaction, causing an unpleasant scene of disorder.
Answers: 4-6-3-5-2-1
II. Use the given words to make meaningful sentences.
I/write/express/some ideas/the services of your post office.
high quality equipment/your post office/the best in the area
I/satisfied/the staff/polite and helpful.
the prices of the services/reasonable/every pocket
your post office/serve/better and better
Answers:
I am writing to express some ideas on the services of your post office.
With high quality equipment, your post office seems to be the best in the area.
I am quite satisfied with the staffs that are often polite and helpful.
I think the prices of the services are reasonable for every pocket.
I hope your post office serve better and better
III Task 1: 
How to write a letter to express satisfaction or dissatisfaction using ideals:
the opening hours of the post office: too late, too early
the quality of the equipment: good, bad, poor quality, needs repairing
the security conditions of the post office: good, poor security condition, no one to keep motorcycles, pickpockets
the attitude of the staff: polite, helpful, cold, rude, arrogant (kiêu ngạo)
the price of the services: low, high cheap, expensive, reasonable
the punctuality of delivery of letters and newspapers: always/never punctual, sometimes late, letters and newspapers are lost
While-writing
Task 2:
Sample writing
A letter expressing satisfaction (based on task 1 and handout 2)
A letter expressing dissatisfaction (based on task 1 and handout 1)
Post-writing
Tenses
Spelling
Structures
Content
Homework
Rewrite the letters.
- do the task.
- do the task individually.
- compare the answers with a partner.
- some Ss write the answers on board
-work individually then find a partner to check the answers.
- write the answers on board.
- read task 1.
- listen and take notes.
- work in groups to write the letter of satisfaction, dissatisfaction and both (dis)satisfaction
- listen to the reading, notice some typical errors
- take notes
Period 59 
Date of preparation: 5/01/09
Date of teaching: 8/01/09
Unit 9: The post office
Part e: language focus
I. Objectives: By the end of the lesson, Ss will be able to:
 - distinguish the sounds [sp], [st] and [sk] and pronounce the words and sentences containing 
 these sounds correctly
 - use defining and no-defining relative clauses appropriately.
II. Skills: Writing and speaking
III. Teaching aids: textbook
IV. Procedure
Time
Teacher’s activities
Content
Students’ activities
3’
10’
5’
4’
5’
5’
6’
6’
1’
- ask Ss to look at the pictures and find out what they are in E.
- model the three sounds for a few times and explain the differences in producing them.
- read the words in each column all at once.
- read the words once again each time with a word in each column to help Ss distinguish the differences between the sounds in the words.
- read the words and ask Ss to repeat.
- ask Ss to practise pronouncing the words in pairs.
- read the sentences and ask Ss to underline the words with the sounds [sp], [st], [sk].
- ask Ss to practise the sentences in pairs.
- ask Ss to revise Defining and Non-defining relative clauses 
- help Ss to revise Relative pronouns.
- ask Ss to do the task individually and then in pairs.
- go around to check and help.
- call some Ss to speak out their answers.
- comment and give corrective feedback.
- ask Ss to do the task individually then check with a partner
- give correct answers.
- have Ss to play the game lucky number.
- give correct answers.
- ask Ss to play the game tiep suc
- give correct answers.
- assign homework
Warm up
using pictures of a statue, stamp, spoon, disk 
Pronunciation
1. Pronounce the three sounds separately
[sp], [st], [sk]
2. Pronouncing the words containing the sounds
3. Practising the sentences containing the target sounds.
Grammar
I. Relative clauses
Defining clause
Non-defining clause
The man whom you met yesterday teaches me E
1. Defining clause gives essential information about the noun or noun phrase it modifies. Without it the sentence wouldn’t make sense as the listener or reader would not be able to identify the noun in the sentence.
2. It is not put in commas.
3. We can replace Which, who, whom by THAT
Mr Pike, whom you met yesterday, teaches me E.
1. Non-defining relative clause gives extra information about a noun or noun phrase. It can be omitted.
2. It has one or two commas.
3. Which can’t be replaced by THAT
II. Relative pronouns
Who: subject or object pronoun for people
Which: subject or object pronoun for things and animals
Whose: possession for people, animals or things.
Whom: object pronoun for people, especially in non-defining relative clause ( in defining relative clause we colloquially prefer WHO)
That: subject pronoun and object pronoun for people and things in defining clause
* THAT thường đứng sau all, everyone, everybody, no one, nobody, those, everything, little, much, none, no và các từ ghép với no hoặc sau những cấp so sánh
Practice
I. Exercise 1
Answers
A burglar is someone who breaks into the house to steal things
A customer is someone who buys something from the shop.
A shoplifter is someone who steals from a shop.
A coward is someone who is not brave.
A tenant is someone who pays rent to live in a house or flat.
II. Exercise 2
Answers
who
whose
whom
whose
whom
III. Exercise 3
Answers
The man who answered the phone told me you were away.
The waitress who served us was very impolite and impatient.
The building which was destroyed in the fire has now been rebuilt.
The people who were arrested have now been released.
The bus which goes to the airport runs every half an hour.
IV. Exercise 4.
Answers:
Peter, who has never been abroad, is studying French and German.
You’ve all met Michael Wood, who is visiting us for a couple of days.
We are visiting Manchester, which is in the North West.
I’ll be staying with Adrian, whose brother is one of my closet friends
John Bridge, who has just gone to live in Canada, is one of my oldest friends
Homework
Redo all the exercises
- do the task.
- listen carefully.
- listen carefully
- listen and repeat.
- practise pronouncing the words in pairs.
- some Ss pronounce the words
- practise the sentences in pairs.
- some Ss read the sentences
- revise
- revise and take notes
- do the task individually and then in pairs.
- speak out the answers.
- do the task individually then in pairs.
- play the game lucky number.
- play the game tiep suc
- take notes