Thiết kế bài dạy Tiếng Anh 11 - Unit 9: The post office

UNIT 9 THE POST OFFICE
GLOSSARY
architect ['ɑ:kitekt] kiến trúc sư
arrogant ['ærəgənt] kiêu ngạo, kiêu căng
bother ['bɔðə] điều bực mình, điều khó chịu, what a bother! chà, phiền quá
làm buồn bực, làm phiền, quấy rầy
brave [breiv] gan dạ, can đảm, dũng cảm
burglar ['bə:glə] kẻ trộm 
capacity kə'pæsiti] sức chứa
communal ['kɔmjunl] công, chung, công cộng
courteous 'kə:tjəs] lịch sự, nhã nhặn
coward ['kauəd] người nhát gan, người nhút nhát; người hèn nhát
(tính từ) nhát gan, nhút nhát; hèn nhát
cramped [kræmpt] chật hẹp, tù túng
customer ['kʌstəmə] khách hàng
facsimile [fæk'simili] bản sao, bản chép
fax [fæks] bản sao của một tài liệu; bản fax
graphics ['græfiks] hình vẽ; đồ hoạ
in operation: hoạt động, có tác dụng
make: mác, hiệu
network ['netwə:k] mạng lưới, hệ thống
notify ['noutifai] ( to notify somebody of something; to notify something to somebody) báo tin ; thông báo; cho hay; cho biết
à notification
pacifist ['pæsifist] = pacificist [pə'sifisist] người theo chủ nghĩa hòa bình
pickpocket ['pik,pɔkit] kẻ móc túi
punctual ['pʌηkt∫uəl] đúng giờ (không chậm trễ)
recipient [ri'sipiənt] người nhận 
reduction [ri'dʌk∫n] sự thu nhỏ, sự giảm bớt
release [ri'li:s] sự thả, sự phóng thích
secure [si'kjuə] ( secure about something) không có cảm giác lo âu, nghi ngờ; an tâm; yên tâm; bảo đảm
shoplifter ['∫ɔp'liftə] kẻ cắp giả làm khách mua hàng
spacious ['spei∫əs] rộng rãi
speedy ['spi:di]nhanh chóng
subscribe [səb'skraib]( to subscribe to something) đặt mua dài hạn
surface mail: thư gửi bằng đường bộ hay đường biển
telecommunications [,telikə,mju:ni'kei∫nz] viễn thông
telegram ['teligræm] bức điện tín
tenant ['tenənt] người thuê, người mướn
thoughtful ['θɔ:tfl] có suy nghĩ, chín chắn, thận trọng, thâm trầm, chu đáo; quan tâm; ân ần
transaction [træn'zæk∫n] sự giao dịch
transfer ['trænsfə:] sự di chuyển, sự dời chỗ; 
transmission [trænz'mi∫n] sự phát, sự truyền
Reading comprehension
What is Thanh Ba Post Office equipped with?
..
What services are offered at Thanh Ba Post Office?
..
What are the three different ways of sending a letter?
..
What is the Messenger Call Service used for? 
..
What will you have to do if you want to get your newspapers and magazines delivered to your house?
..
PRACTICE TEST 1
Choose the word which is stressed differently from the rest. 
 a. relative 	b. telephone 	c. spacious 	d. deliver 
 a. equip 	b. surface 	c. away 	d. advance 
 a. convenient 	b. recipient 	c. transmission 	d. possible 
 a. secure 	b. service 	c. parcel 	d. early 
 a. letter 	b. pleasant 	c. express 	d. office 
Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined part; or has a close meaning to the original one. 
 Mrs. Pike has just bought some kitchen 	for her new house. 
	a. equip 	b. equipped 	c. equipment 	d. equipping 
 Thank you for phoning when I was ill. It was very 	of you. 
	a. think 	b. thought 	c. thoughtful 	d. thoughtfully 
 Thanks to the progress of science and 	, human life has become better and better. 
a. technology 	b. technological c. technologically 	d. technician 
 I would like to send these letters 	air mail. 
	a. in 	b. with 	c. by 	d. over 
Could you please provide us 	some more modern equipment? 
	a. for 	b. by 	c. in 	d. with 
 How far is your house away 	the city center? 
	a. in 	b. for 	c. at 	d. from 
	12. 	 ____fax transmission is commonly used in most offices. 
	a. A 	b. An 	c. The 	d. Ø
 That post office provides us with 	best services with ___ well-trained staff. 
	a. the / a 	c. Ø/ the 	c. a / the 	d. the / Ø
 He was a kind and courteous mailman. 
	a. polite 	b. strict 	c. unpleasant 	d. rude 
Without more training or advanced technical skills, they'll lose their jobs. 
	a. out of date 	b. backward 	c. up to date 	d. old 
There was a __________ parking area to cater for the tourist trade. 
	a. thoughtful 	b. courteous 	c. possible 	d. spacious 
Newspapers and magazines are often delivered early in the morning. 
	a. offered 	b. given 	 	c. provided 	d. distributed 
Because the doctors and nurses acted properly and quickly, the baby was operated successfully. 
a. cheaply 	b. promptly 	c. conveniently 	d. usefully 
If you want to send a document and do not want to lose its original shape, our facsimile service will help you. 
	a. post 	b. express 	c. parcel 	d. fax 
She had been assisted by a stranger __ her motor and drove her to safety. 
	a. who started 	b. whom starting c. starting d. that will start 
 With our senses, we perceive everything ______
	a. is around us 	b. that is around us c. whom is around us d. whose is around us 
 The volunteers, _______ 	enthusiasm was obvious, finished the work quickly. 
	a. who 	b. whom 	c. whose 	 d. that 
 The musicians 	yesterday have played together for many years. 
	a. to who we listened b. who we listened to c. to that we listened d. to whom we listened 
 Many scientists have claimed that 	like music are often good at mathematics. 
	a. children 	b. children who 	 c. children whom 	d. whose children 
 The student 	had an impressive record. 
a. the prize was awarded 	b. that the prize was awarded 
c. to whom the prize was awarded 	d. who the prize was awarded 
 Those 	have used our services for more than one year can enter the competition. 
	a. who 	b. whom 	c. which 	d. whose 
 I think it was your Dad 	 
	a. phoned 	b. phoning 	c. that phoned 	d. which phoned 
That man is a newcomer in our company. Do you know him? 
That man is a newcomer in our company. Do you know whom? 
That man who is a newcomer in our company. Do you know him? 
 Do you know him that man is a newcomer in our company? 
 Do you know that man, who is a newcomer in our company? 
 Yesterday I went to 	I had never been to before. 
	a. Thanh Ba Post Office, that 	b. Thanh Ba Post Office where 
	c. Thanh Ba Post Office which 	d. Thanh Ba Post Office, which 
 She has two grown children, both of 	live abroad. 
	a. who 	b. whom 	c. that 	d. whose 
Choose the best sentence that can be made from the cues given. 
yesterday / I / go / Thanh Ba Post Office/ send some money / my brother / the city 
Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in the city. 
Yesterday I went to Thanh Ba Post Office to send some money to my brother in the city. 
c. Yesterday when I went to Thanh Ba Post Office sending some money to my brother in the city. 
d. Yesterday I went to Thanh Ba Post Office and sending some money to my brother in the city. 
I / arrive / 7 am / the post office / open 
When I arrived at 7 a.m., the post office which had just been opened. 
When I arrived at 7 a.m., the post office had just been opened. 
I arrived at 7 a.m. when the post office had just been opened. 
I arrived at 7 a.m. at the time the post office had just opened. 
the staff / help / me / send the money / very helpful and courteous 
The staff helped me to send the money were very helpful and courteous. 
The staff that helped me to send the money which were very helpful and courteous. 
The staff whom helped me to send the money they were very helpful and courteous. 
d. The staff that helped me to send the money were very helpful and courteous. 
the service / good / only two hours later / my brother / phone / he had received the money 
The service was so good that only two hours later my brother phoned me to say that he had received the money. 
The service which was such a good that only two hours later my brother phoned me to tell that he had received the money. 
The service was such good that only two hours later my brother phoned to tell he had received the money. 
d. The service was so good that only two hours later when my brother phoned to tell that he had received the money. 
I / satisfied / the service / Thanh Ba Post Office 
a. I was satisfied with the service of Thanh Ba Post Office. 
b. So that, I was satisfied with the service of Thanh Ba Post ·Office. 
Nevertheless, I was satisfied with the service of Thanh Ba Post Office. 
I was satisfied with the service of which Thanh Ba Post Office. 
Fill in each numbered blank with one suitable word or phrase. 
	A post office is (36) 	authorized by a postal system for the posting, receipt, sortation, handling, transmission or (37) ___ of mail. Post offices offer mail-related services (38) ___post office boxes, postage and packaging supplies. (39) __ addition, some post offices offer (40) ___ postal services such as passport applications and other government forms, money orders, and banking services. 
	Post offices also (41) ____ post-office boxes to people and businesses (42)____ prefer not to have mail delivered to their home or office, or who live or stay at addresses to (43) ___ mail delivery is not (44) __ . 
	The back rooms of a post office are a place (45) .	 mail is processed for delivery. Mail may also be processed in other post offices that are not open to the general public. 
a. services 	b. equipment 	c. sending	d. mailing
a. pass 	b. giving 	c. handle	d. delivery
a. so 	b. such 	c. such as	d. so as to
a. For 	b. In 	c. Of	d. On	
a. non 	b. nor 	c. not	d. no
a. lend 	b. borrow 	c. rent	d. employ
a. who 	b. whom 	c. which	d. that
a. who 	b. which 	c. that	d. where
a. present 	b. free 	c. ready	d. available
a. where 	b. that 	c. which 	d. what 
PRACTICE TEST 2
Choose the word which has the underlined part pronounced differently from the rest. 
 a. post 	b. busy 	c. swim 	d. spacious 
 a. equipped 	b. delivered 	c. transferred 	d. received 
 a. helps 	b. provides 	c. documents 	d. texts 
 a. noisy 	b. subscribe 	c. service 	d. graphics 
 a. transfer 	b. newspaper 	c. thousand 	d. relatives 
Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined part; or has a close meaning to the original one. 
 What is your ___ in life? - Going out with friends and enjoying delicious foods. 
	a. please 	b. pleasant 	 c. pleasure	 d. pleasing
You can pay for the goods on __________. 
	a. deliver 	b. delivery 	c. deliverable 	d. delivering
Those telephone companies have launched major crease their number of ____ 
	a. subscribe. 	b. subscription c. subscribers 	d. subscribing 
 Most schools and universities are now equipped ___ surveillance cameras and other security measures . 
	 a. on 	b. for 	c. in 	d. with 
 I had asked everyone to submit questions _____ advance of the meeting. 
	a. in 	b. at 	c. on 	d. for 
 It would be more convenient __ you if you used the Express Mail Service. 
	a. for 	b. with 	c. on 	d. among 
Those letters were sent by 	surface mail. 
	a. a 	b. an 	c. the 	d. Ø
_____ is used to describe special services in which things are sent or done faster than usual for a higher price. 
	a. Express 	b. Message 	b. Distr ...  
 The first place which was used as a post office was ____ 
	a. a tavern 	 b. a big house 	 c. an official place. d. a coffee house 
In 1673, letters were sent from New York and Boston, and vice versa ___ a month. 
 a. once	 b. twice	c. three times	d. four times
The first post office was set up in 	_ 
 a. 1639 	b. 1673 	c. 1683 	 d 1774 
According to the passage, ___ had to work as a mailman between the huge plantations. 
 a. delegates 	b. governors 	c. messengers 	 d. slaves 
Fill in each numbered blank with one suitable word or phrase. 
In many countries, (41) ___ in Africa and the Middle East, there is no 'door to door' (42)____ of mail. For example, (43)___one post a letter to a street address in Namibia, it will be (44) ___ to sender as undeliverable. Consequently renting a post office box has traditionally been (45) ___ only way to receive mail in (46) countries, although some, like Jordan, are now introducing home delivery. 
Generally, post office boxes are rented from the post office either by individuals (47) ___ by businesses on a basis ranging from monthly to annual, and the cost of rent varies depending (48) ___ the box size. In the US, the rental rate used (49)___ the same across the country. Now, however, a postal facility can be in any of seven fee groups by location; in (50)___ , certain customers qualify for free box rental. 
a. hardly 	b . particularly 	c. gradually 	 d. certainly 
a. delivery 	b. receiving 	c. sending 	d. service 
a. because 	b. so 	c. if 	d. though 
a. exchanged 	b. mailed 	c. called 	d. returned 
a. a 	b. an 	c. the 	d. Ø
a. so 	b. such 	c. such as 	d. as 
a. or 	b. nor 	 c. but 	d. along 
a. in 	b. of 	c. on 	d. from 
a. be 	b. being 	c. been 	d. to be 
a. instance 	b. addition 	c. example 	d. recent 
PRACTICE TEST 3
PRONUNCIATION
Choose the word that has the underlined part pronounced differently from that of the others.
a. facsimile 	b. transfer 	c. spacious 	d. fax
a. ready 	b. friend 	c. telephone 	d. speedy
a. subscribe 	b. facsimile 	c. pride 	d. provide
a. spacious 	b. courteous 	c. document 	d. technology
a. commune 	b. security 	c. punctuality 	d. distribute
LANGUAGE FOCUS
Choose the word or phrase -a, b, c or d- that best completes the sentence or substitutes for the underlined word You can subscribe to your favorite newspapers and magazines ______ the nearest post office. .
a. in	 b. on 	c. from 	d. at
He is very capable ______ learning and understanding things.
a. with 	b. of 	c. at 	d. about
Thanh Ba Post Office provides customers ______ the Messenger Call Services.
a. with 	b. for 	c. of 	d. to
The post office offers the ______ Mail Service which is particularly fast.
a. Secure 	b. Efficient 	c. Express 	d. Reliable
We are proud of our ______ staff, who are always friendly and efficient.
a. well-done 	b. well-appointed 	c. well-behaved d. well-trained
The hotel staff are always friendly and courteous.
a. efficient	b. polite 	c. helpful 	d. perfect
There was no mention of the incident in the national press.
a. television 	b. newspapers 	c. Internet 	d. radio
I need to ______ £1,000 to my daughter's account. 
a. transfer 	b. transform 	c. transmit 	d. transact
______ to the magazine can take advantage of this special offer.
a. Subscribe 	b. Subscription 	c. Subscribing 	d. Subscribers
______ is someone who works from home on computer and communicates with their office by telephone, fax, or e-mail. a. Telecomputer 	b. Telecommuter 	c. Telephonist d. Telemarketer
Choose the word or phrase - a, b, c or d - that best completes the sentence.
My mother ______ enjoys hill walking.
a. who is in her seventies 	b. , that is in her seventies
c. , which is in her seventies 	d. , who is in her seventies
She's one of the kindest people ______.
a. that I know b. whose I know c. who I know 	d. which I know
Where is the house ______? a. where they are living 	b. which they are living
c. where they are living there 	d. where they are living in
She lives in the house ______.
a. which has the red door 	b. has the red door c. that with the red door 	d. with its red door
Mark Twain is an author ______ I like best.
a. his books b. that books c. the book of whom d. whose books
The problem ____ never occurred. a. I hadn't expected it 	b. that I had expected it
c. who I had expected 	d. I had expected
In 1850, Yale University established Sheffield Scientific School, ______.
a. engineers were educated there 	 b. where engineers were educated
c. in which were engineers educated d. where were engineers educated
It was the ragtime pianist Scott Joplin ______ the Maple Leaf Rag, perhaps the best known of all ragtime tunes. a. wrote 	 b. the writer of 	 c. who wrote 	 d. writing
A keystone species is a species of plants and animals ______ absence has a major effect on an ecological system. a. that its 	b. its 	c. whose 	 d. with its
William Samuel Johnson, ______ helped write the Constitution, became the first president of Columbia College in 1787. a. whom he had 	b. who had	c. and he had 	 d. had
Choose word or phrase - A, B, C or D – that needs correcting.
Fred, (a) who usually conducts the(b) choir rehearsals, did not show up last night because he(c) had an accident (d) on his way to the practice.
Now(a)that I no(b) longer have to wear uniform, (c)I'll be able to wear(d)which I want.
(a)Ripe fruit is often (b)stored in a place(c) who contains much carbon dioxide so that the fruit will not decay too(d) rapidly.
The town (a)we visited was a (b)four-days journey from our hotel, so we(c) took the train instead (d) of the bus.
WRITING 
From the four words or pbrases -a, b, c or d – choose the one that best completes the sentence.
After seeing a movie based on a novel, ________.
a. the book was read by many people	b. the book made many people want to read it
c. many people want to read the book.	d. the reading of the book interests many people
Once known as the 'Golden State' because of its gold mines, ___.
a. North Carolina today mines few metallic minerals
b. few metallic minerals are mined in North Carolina today
c. there are few metallic minerals mined in North Carolina today
d. today in North Carolina few metallic minerals are mined
____ are considered humorous is mainly to his characters' use of slang.
a. Damon Runyan's stories 	 b. Damon Runyan's stories, which
c. That Damon Runyan's stories 	 d. Because Damon Runyan's stories
In order to grow vegetables properly, gardeners must know ________.
a. that the requirements for each vegetable	
b. what the requirements for each vegetable are
c. what are each vegetable's requirements	d. that is required by each vegetable
________, methane can be used as a fuel.
a. It is produced by the fermentation of organic matter	b. The fermentation of organic matter is produced
c. The production by the fermentation of organic matter	
d. Produced by the fermentation of organic matter
READING
Choose the word or phrase - a, b, c or d - that best fits the blank space in the following passage. 
A major revolution for the automated office is electronic mail. The customary (35) ______ system requires message written on paper to be (36) ______ physically from one location to another. With electronic mail, messages are converted (37) _____ electronic signals, transmitted (38) _____ in the world, and then changed back into the original written form, all in several seconds and minutes at (39) ______.
Through the use of video screens in company offices, a single (40) ______ can be transmitted to hundreds of people in dozens of branch offices at the same time. Thus, electronic mail, along with (41) ______, can be an important asset in teleconferences. Furthermore, the use of electric mail in the form of a 'mailbox' (42) ______ to a telephone is also of great value. Since in offices many telephone (43) ______ go uncompleted on the first attempt, with electronic mail, two-way conversion is not essential, so it (44) ______ telephone use and saves time.
a. post 	b. postal 	c. postage 	d. posting
a. transformed 	b. transferred 	c. transacted 	d. transmitted
a. from 	b. by 	c. into 	d. with
a. wherever 	b. anywhere 	c. somewhere 	d. everywhere
a. most 	b. all 	c. least 	d. last.
a. data 	b. instrument 	c. document 	d. information
a. programs 	b. graphics 	c. websites 	d. databases
a. attached 	b. transmitted 	c. extended 	d. spread
a. bills 	b. calls 	c. uses 	d. services
a. increases 	b. receives 	c. reduces 	d. transfers
Read the passage carefully, then choose the correct answers. 
The last two decades have seen enormous changes in the way people's lives are affected by IT. Twenty years ago, few people had access to a computer whilst today most people use them at work, home or school and use of e-mail and the Internet is an every day event. 
These developments have brought many benefits to our lives. E-mail makes communication much easier and more immediate. This has numerous benefits for business, commerce, and education. The World Wide Web means that information on every conceivable subject is now available to us. Clearly, .for many people this has made life much easier and more convenient.
However, not all the effects of the new technology have been beneficial. Many people feel that the widespread use of e-mail is destroying traditional forms of communication such as letter writing, telephone and face-to-face conversation. In addition, the huge size of the Web means it is almost impossible to control and regulate. This has led to many concerns regarding children accessing unsuitable websites. In conclusion, developments in IT have brought many benefits, yet I believe developments relating to new technology in the future are likely to produce many negative effects that will need to be addressed very carefully.
In the last twenty years a. there have been dramatic changes in the field of computer science
b. people's lives have been changed a lot because of the invention of the computer. 
c. the World Wide Web and e-mail communication have affected modern life. 
d. there have been developments in telecomunications.
According to the passage, E-mail a. reduces face-to-face contact b. can be checked quickly and easily
c. is used only in business 	d. takes a lot of time to transmit
The World Wide Web and e-mail communication
a. causes a busy and exciting life	b. have also been used for education purpose
c. is difficult to get access to	d. is destroying traditional customs
What does the IT stand for? a. Information Transfer 	b. Information Transmission
c. Information Theory 	d. Information Technology
Which sentence is NOT mentioned?
a. The World Wide Web is difficult to navigate.	b. The World Wide Web provides information.
c. The World Wide Web is difficult to control.	d. E-mail communication is quick and easy.
The writer thinks future IT developments will be___________
a. more positive b. more negative c. more rapid d. unexpected