Thiết kế bài dạy môn Tiếng Anh lớp 11 - Unit 9: The post office - Part A đến part E

Week:
Period:
Date:
Unit 9: 	The post office 
	A - reading 	
I. Aims: 	By the end of the lesson, student will be able to 
	- deduce the meaning of some words in certain context 
	- scan for specifice details 
II. Teaching aids: 	textbook 
	 III. PROCEDURE: 
Stages- Timing
Activities
Interactions
1.Warm
 up 
 (4 m) 
2. Pre- reading 
 (10 m)
3. While- reading 
 (20 m )
Post-reading
(10 m)
Homework
(1m
Chatting: 
- Raise some questions:
+ Show Ss a letter and ask: What's this ?( A letter)
+ Where can you post letter ? ( At the post office) 
+ How far is it from your house to the nearest post office ? ( ...kilometer(s) )
+ How often do you go to the post office? What for? (One/twice a week. To post letter / to make a phone call/ to buy phone cards ...)
+ What services do you think the post call ...)
Lead in : We're going to read a text about postal service of Thanh Ba post office
Pre-teaching vocabulary:
- equip(v) (explanation): trang bÞ 
Explanation: supply with what is needed in a company or an office, etc.
- express (a) (synonym) = very fast: rÊt nhanh, ho¶ tèc 
- transfer (v) (explanation) : chuyĨn 
Explanation: to hand over from one person or one place to another 
- notify (v) (translation) : th«ng b¸o, cho biÕt 
- recipient(n) (situation) : ng­êi nhËn 
Situation: My friend sent me a letter. She was the sender. I received the letter. I was the ... (recipient ) 
- subscribe to ( new papers or magazines, etc) (v) (explanation): ®Ỉt mua (b¸o) dµi h¹n 
Explanation: arrange to receive(nespaper/ magazines...) regularly 
Checking: What and Where 
Guessing: What services do Thanh Ba post office offer to custimers ?
- Ask Ss to read list out as many services as they know 
Activity 1: Checking prediction 
- Ask Ss to read the text and check their prediction 
Answers keys:
 * Mail and parcel service.
 * Express money transfer 
 * Phone call and faxes 
 * Press distribution
Ask some Ss to repeat
Activity 2: Wh-questions
- Ask Ss to read the text again and find the answers to the following questions:
1. What is Thanh Ba post office equipped with ?
2. According to the text, what are the three ways of sending a letter ?
3. What is the Messenger Call Service used for ?
4. What will you have to do if you want to get your newspapers and magazines delivered to your house ?
- Give feedback.
Expected answers:
1. it is equipped with advanced technology and a spacious and pleasant front office.
2. They are sending letters by air, surface mail or express mail.
3. Is it used for notifying the recipient of the time and place to receive the call ?
4. I'll have to subcribe to my favorite newspapers or magazines.
-Get Ss to practise asking and answering these questions in open pairs, then in closed pairs.
Activity 3: Finding evidence in the text support these statements:
- Ask Ss to work in pairs again and find evidence in the text that support these statements.
1. You cannot make a phone call at Thanh Ba post office until 10 a.m
2. You can save some money if you send a parcel that is less than 15 kilos in weight.
3. The post office offers a special mail service that is particularly fast.
4. Your relatives do not have to wait until tomorrow to get the money you send them today.
- Get Ss to report their answers chorally.
- Give feedback. 
Expected answers:
1. It opens daily from 7 a.m to 9 p.m
2. They offer a very competitive rate for parcels under 15 kilos.
3. They have Express Mail Service and your EMS mail will be delivered in the shortest possible time.
4. The money will sent in less than 24 hours.
Activity 4: Guessing meaning from context.
- Ask Ss to read the text individually, try to guess the meaning of some words (spacious, courteous, speedy and original) from the context and do exercise 1 ( p. 102).
- Get them to compare their answers with their partners.
Answer keys:
The antonym of "spacious" is "cramped".
The antonym of "courteous" is "rude".
The antonym of "speedy" is "slow"
The antonym of "original" is "changed"
Speak-it-up
Give Ss some cues and ask them to make sentences about Thanh Ba post office .
- Write the cues on the board.
Cue 1: advanced technology.
S: Thanh Ba post office is equipped with advanced technology.
Cue 2: staff
S: Their staff is well trained, thoughtful and courteous.
Cue 3: mail and parcel service
S: They provide good mail and parcel service.
Cue 4: Express money transfer
S1: They will send your money in less than 24 hours.
Cue 5: phone call and faxes
S: They have ordinary telephone call service and messenger call service as well as fax transmission.
S2, S3 ............ : repeat
Cue 6: press distribution
S1: They have newspaper or magazine delivery service.
S2,S3 ....... : repeat
- Ask some Ss to repeat after each answer.
- Tell the rest of the class what they know about Thanh Ba post office using the cues on the board.
- Encourage Ss by giving them good marks.
Write-It-Up
- Ask Ss to write about Thanh Ba post office using the cues above or their own words. 
T Ss
T Ss
Ss Ss
Ss Ss
T Ss
Ss 	Ss
T Ss
Ss 	Ss
Ss Ss
Week:
Period:
Date:
Unit 9: 	The post office 
	 Part B: SPEAKING 	
I. Aim: 	By the end of the lesson, students will be able to make requests and talk about 	different postal services.
II. Teaching aids: poster, textbook, CD player
	III. PROCEDURE
Stages-timing
Activities
Interactions
1.Warm up
(7 m)
Jumbled words:
- Give out a list of jumbled words (prepared before hand on a poster)
- Give Ss 2 minutes to prepare individually, and then ask them to go to the board to write down the correct words.
1. mali
2. nomey trerfans
3. xaf
4. repss deervyli
- Give feedback.
Answer keys:
1. mail 2. money transfer 3. fax 4. press delivery
- Ask: What are these ? ( postal services)
Introduce the lesson: Today we are going to talk about some postal services.
T Ss
2. pre-speaking
(10 m)
Listening task
- Give instruction:
A man is at the post office and he's taking a postal service. Listen for the first time and answer the following questions:
1. What service is the man taking ? ( à fax transmission)
- Ask Ss to listen to again and answer some more questions:
2. What does he want to fax ? ( à a document )
3. What's his fax number ? ( à 04.7223898)
4. How much is this service ? (à 5.000 dongs)
5. What exactly did the man say to make the request ? ( Could you help me to send this document to my office by fax ?)
- Ask Ss to give answers.
- Give feedback.
T Ss
3. While-speaking
(20 m)
Activity 1: controlled speaking
- As Ss to open their book (p.103) and practice the dialogue between the man and the clerk in open pairs, then in closed pairs 
Activity 2: Mapped Dialogue 
- Draw on the board two haces and introduce the scene 
This is Mr. Minh 
This is the clerk at a post office 
Mr. Minh wants to have a telephone line installed at his home. 
- Elicit the dialogue from Ss: 
The clerk
Mr Minh
Good morning Good ... Can I ..........?
I'd ... telephone line installed... 
 ...address...?
234 Tran Hung Dao st ..... When ...? 
 ..one week ..... 
 Friday ? 
 ... have.... telephone...?
....how much ...? 
 fill in the form?
...here you are 
 thanks 
- Get Ss to practice the dialogue in open pairs, then in closed pairs 
Example dialogue: 
B. Good morning 
A. Good morning. Can I help you ?
B. Yes, I'd like to have a telephone line installed at home, please 
A. Yes, sir. What's you address, please? 
B. 243 Tran Hung Dao street. When will it be installed, please? 
A. We'll make it ready one week after registration 
B. Can you make it on Friday ?
A. Certainly. Do you have a telephone? 
B. Yes. How much is that? 
A. It's 200.000 dongs. You can see the rates on the desk. Would you please fill in this form?
B. Yes... here you are
A. Thank you 
Activity 3: 
- Ask Ss to work in pairs and make a similar dialogue using one of the two situations given in their books (p.104)
- Go around the class and give help when needed
- Call on some pairs and ask Ss to act out the conversation 
Ss Ss
S Ss
Ss Ss
4. Post- speaking 
10 mins 
Role- play 
- Ask Ss to think of situations that they themselves need to go to the post office 
- Get Ss act out the conversation thta may happen there 
- Caal some pairs to the front of the class to act out the conversation 
Ss Ss
5. Home- work 1 min 
- Ask Ss to find some more expression to make request 
Week:
Period:
Date:
Unit 9: 	The post office 
	 Part C: Listening 
Aim: 	By the end of the lesson, students will be able to listen to a monologue about the 	development of Vietnam's telephone system for details
Teaching aids: textbook, CD player, small boxes( for"lucky boxes game") handouts
Procedure
Stages- timing
Activites
Interaction
1. Warm-up 7 mins
2. Pre- listening 13mins
3. While- listening 15 mins
4. Post- listening 10 mins
5. Home- work
(1 m)
Guessing game: What is it? 
- T gives cues and Ss guess what the thing is by raising. Yes/ No questions 
Cues: 
1. It was invented in the 1870 
2. It was invented by Alexander Graham 
3. IT Is used to transmit in along distance 
Example exchange:
T: It was invented in the 1870s 
Ss: Is it the telegraph? 
T: No, it isn't 
Chatting: 
1. Is you family on the phone? 
2. What is your phone number?
3. When did your family have the telephone line installed?
4. Did many families have it at that time? 
5. How about now?
6. Does any member of you family have a cell phone?
Lead in: You can see the telephone system has developed quickly in the last few yeaes. Today we are going to listen to a monologue about such a development 
Pre-teach vocabulary:
1. Commune(n) (explanation):
Explanation: 
Country Province Village Ward communal(a): c«ng céng, chung 
2. rural network(n) ( explanation + picture ): m¹ng l­íi (®iƯn tho¹i) n«ng th«n 
Explanation: 
- Show a picture of the coutryside and asks Ss where it is.
- Ask: The telephone network in the countryside is called... ? ( rural network) 
3. capacity(n) (translation): c«ng suÊt, n¨ng suÊt 
4. subseriber(n) (definition ): thuª bao 
Definition: What do you call a person who pays a fixed sum of money every month for the telephone service?
Checking: R.O. R
Prediction( handouts) 
- Ask Ss to read through the statements in the Multiple Choise section and predict the answers .
- Ask to compare their prediction with their partners 
- Write Ss' prediction on the Bb
Statements 
predict 
Check 
1. According to the passage, Vietnam ranks... for growth in telephone numbers 
2. Vietnam is among the ... coutries in the world that have more than 2 milion telephones 
3. In 1996, Vietnam began upgrading. Its ... networks 
4. According to the interview, at presnt,...% of communes across Vietnam have telephone services 
5. Which aspect of development in Vietnam's telecommunications is not mentioned in the listening passage ?
Activity 1: Checking prediction 
- Ask Ss to list ... ussion:
T: tell me some services at Thanh Ba post office?
Ss: mail and parcel serces, phone call, press distribution, etc.
T: Now, imagine you have been using some of these services. Tell me what you are satisfied with and what you are dissatisfied with 
- Act as instructor and write shortly Ss' ideas on the board 
Satisfied 
Dissatisfied
The opening hours? 
(close too early) 
The security condition ?
(no one looks after the motorbikes)
The attitude of the staff? 
(polite though )
The prices ?
The punctuality of delivery of letter and newpapers?
The position of the post office ?
The quality of the equipment 
Example board lay - out 
- Clarify the writing task :
The director of Thanh Ba post office invited you to write a letter to him describing the quality of thr services 
Revision of writing a letter showing satisfaction or dissatisfaction: 
- Elicit the outline from Ss 
The letter may have the following points:
 * Dear Mr. director 
 * State the reason for writing ( I am writing about the quality of the servies your post office offers) 
 * Say whether you are satisfied or dissatisfied with these services, or both 
 * List out some evidences to support your idea 
 * (Firstly ... secondly... thirdly ... finally )
 * You suggestion 
 *End the letter politely( sincerely yours, yours faithfully. Etc)
- Ask Ss to write the letter on a sheet of paper 
- Go around the class and gives help when needed 
Example writing :
Dear Mr. Director, 
I am writing about the quality of the sercices of your post office .
However, there is still something that I am dissaitisfied with 
Firstly, the post office is closed too early. Sometimes I need to make an emergent phone call after 9 and this service is not available 
Secondly, the prices for sending oversea mails are far too expensive compared with other post office In the disstict 
Finally, there is no one to look affter the motobikes of the customers outside 
I would suggest that the post office should open until 10 p.m and that there should be someone to keep an eye on the motorbikes of customers. I'm looking forward to hearing from you 
Yours sincerely 
Nguyen Thanh Nhan 
T ß à Ss
T à Ss
T Ss
Ss ß à Ss
4. Post- writing 10 mins
5. Homework 1 min
Peer correction 
- Ask Ss to swap their papers and do the correction 
- Collect all the papers and do the correction at home 
- Ask Ss to rewrite their letters at home 
Ss ß à Ss
Week:
Period:
Date:
Unit 9: 	The post office 	
	 Part E: Language focus 
A burglar
Tenants
Customer
Shoplifter
Aims: 	By the end of the lesson, the studets will be able to: 
	- distinguish the sounds / sp/, /st/ and /sk/ 
	- use defining and non- defining relative clauses appropriately 
Teaching aids: 	picture, handout 
Procedure
Stages- Timing
Activities
Interactions
1. Warm - up
2. Presentation
1
3. Present- ation 2
- Divide the class into two groupa and ask Ss to close their books .
- Ask each group to write on the board: 
+ four words containing the sound /sp/ like speak 
+ four words containing the sound/st/ like street 
 + four words cotaining the sound /sk/ like ask or skim 
- Set the time limited in 2 minutes 
- The group who first finishes wins 
Pronunciation 
Activity 1: Listen and Pepeat 
- Read the words and ask Ss to listen 
- Read the words again and ask Ss to repeat 
- Call on some Ss to read alound the words 
Activity 2: Role-play Drilling 
- Ask Ss to work in pairs to practice reading the dialogue 
- Call on some pairs to act out the dialogue in front of the class 
- Make corrections 
Game: Who is the quickest ?
- Divide the class into two groups and ask Ss to close their books ,
- Read the questions and ask Ss to give the answers 
- Each of the quickest and correct answer gets one point 
- The group having more points wins the game 
1. What do you call a person who designs buildings?
2. What do you call a person who buys things from a shop ?
3. What do you call a person who flies a plane? 
4. What do you call a person that takes photographs? 
5. What do you call a thing which opens a lock ?
6. What do you call a thing which opens a bottle ?
Expected answers :
1. an architect 2. a customer 
3. a pilot 
4. a photographer 5. a key 
6. bottle- opener 
- Ask Ss to explain the words using the phrases from the box (execise 1.p.109 ) 
- Have Ss write the answers on the board 
- Ask Ss the Vietnamese equivalent of the words 
- Check with the class 
+ a burglar: tªn trém 
+ a customer : kh¸ch hµng, ng­êi mua hµng 
+ a shoplifiter : ng­êi ¨n trém ë cưa hµng 
+ a coward : ng­êi hÌn nh¸t 
+ a tenant : ng­êi thuª nhµ 
- Ask Ss to work in pairs to ask and answer the questions based on the nouns and the expanations given 
- Example exchange:
+ A. What do you call a person who designs buildings? 
+ B. An architect 
Expected answers :
1. a burglar is someone who breaks into the house to steal things 
2. a customer is someone who buys things from a shop 
3. a shoplifter is someone who staels things from a shop 
4. a coward is someone who is not brave 
5. a tenant is someone who pays rent to live in a house or a flat 
Gramar
Defining relative clauses and non-defining relative clauses (Revision)
Presentation 
Error recognition 
- Divide the class into 2 groups 
- Deliver handouts with correct and incorret relative clauses to Ss. (see appendix ) 
- Read the sentences alound one by one and gets Ss to raise their hands if the sentence is wrong and not to raise their hands if the sentence is correct 
* For the wrong sentence, ask Ss to give explanation and correct the mistake 
* If all of the group have a correct answer, they are given 1 point 
* Any group having more correct answers will be the winner 
- Checking intructions :
1. If the sentence is right, do you raise you hands? (No)
2. If the sentence is wrong, what do you do ? (Raise the hands nad correct the mistake )
- Let SS start the game 
Hand out :
Right or wrong?
1. The pills I took have no effect at all 
2. Something happened yesterday has been worrying me 
3. None of the poeple whom I talk to could give me any useful information 
4. There was a bad accident closed the motorway 
5. The man which saved a boy from drowing got an award 
6. They lived in Pens ford, that lies just South of Bristol 
7. They are the generation who's fathers fought in the Viet Nam War 
8. People who live in glass houses shouldn't throw stones 
9. Marian Evans who wrote under the name of George Eliot was a great novelist 
10. We saw many soldiers and tanks which were moving to the front 
Expected answers :
- Correct sentences: 1, 3, 8 
- Incorrect sentences and their 
corrections :
2 . Something which/ that happened yesterday has been worrying me 
4 There was a bad accident which/ that closed the motorway 
5. The man who saved a boy from drowning got an anward
6. They lived in Pensford, which lies just South of Bristol 
7 They are the generation whose fathers fought in Viet Nam War 
9 . Marian Evans, who wrte under the name of George Eliot, was a great novelist 
10. We saw many soldiers and tanks that were moving to the front 
Questions:
1. What is the posittions and functions of "who, whom, which, that and whose "
2. Which sentences having defining relative clauses and which ones have no-defining relaitive clauses? 
( sentence 6, 9 have non-defining relative clauses, the rest have defining relaitive clauses) 
3. Which relaitive clause can be omitted without making nonsense of the main information? ( non- defining relative clause) 
4. What is the position of a non-defining relaitive pronoun? ( after a defining pronoun. Ex: Lan, this book, my father, .... and between 2 commas )
5. Can we omit"whom" or "which" and "that" when they function as objects ? ( Yes) 
relative pronouns:
N/Pro who
(Person) (S)
N/Pro whom
(object) (O)
N/Pro which
(Object) (S,O)
N/Pro that
(Person/Object) (S,O)
N whose + N
 ( Possessive)
Non-definite relative clause
- Defining relative clause.
.....
( Lan, this book, my father..)
 - Definite N.
non-defining relative clause.
Activity 1 : Sentence completion (execise 2, textbook, p 109) 
- Get Ss to do execise 2 individually
- Ask them to find a partner to check their answers with 
- Go over the answers with the class 
Keys : 1. who 2. whose 3. whom 4. whose 5. whom 
Activity 2: The use of commas with relative clause 
- Ask Ss to do the following exerise individually 
Decide if there are any commas missing from these sentences. If the sentence is correct, put a tick () after it. If there are commas missing, put them in 
Ex: - Students who get below-average exam results do nat have the best prospects 
- Only about 70 people live on Lundy Island lies off the coast of Devon 
1. I'm having a visit from my favorite aunt who lies London 
2. This is the room that we're just decorated 
3. The people who invested in the company have all lost their money 
4. The match will be played at Lord's which is the home of English cricket 
5. Accidents that happen at night usually involve fewer peole 
6. Marian Evans who wrote under the name of George Eliot was a great novelist 
7 . The newcollege which cost 80 million to build open this week 
8. people who live in glass house shouldn't throw stones 
- Ask Ss to compare their answers with their partners 
- Go over the answers with the Ss 
Expected answers:
1. I'm having a visit from my favorite aunt, who lives in London 
2
3
4. The match will be plaled at Lord's, which is the home of English cricket 
5 
6. Marian Evans, who wrote under the name of George Eliot, was a great novelist 
7. The new college, which cost 80 million to build, opens this week 
Activity 3 : Sentence combination (handouts) 
- Tell Ss to do the following exesices individually 
1. I was sitting in a chair. It suddenly collapsed 
2. Mary and Margaret are twins. You met them yesterday 
3. The student is from China. He sits next to me 
4. The professor is excellent. I'm taking his course 
5. I saw a lot of people and horses. They went to market 
6. This doctor is famous. You visited him yesterday 
7. Shakespeare was born at Stratford on Avon. He is the world's greatest dramatist and poet 
- Call on 7 Ss to write their answers on the board
- Give corrections if necessary 
Expected answers 
1. I was siting in a chair which suddenly collapsed 
2. Mary and Margaret, whom you met them yesterday, are twins 
3. The student who sits next to me is from China 
4. The professor whose couse. I'm taking is excellent 
5. T saw a lot of people and horses that went to market 
6. This dortor, whom you visit yesterday, is famous 
7 . Shakespeare, who is the world's greatest dramatist and poet, was born at Stratford on Avon 
Ss Ss
T Ss
Ss Ss
Ss ß à Ss
Ss ß à Ss
Ss ß à Ss
T Ss
Ss ß à Ss
T à Ss
Ss ß à Ss
T à Ss
4. Homework
Ask Ss to do exesice 3 and 4 (textbook, p.109, 110)