Objectives: By the end of the lesson, Ss will be able to write a letter to express satisfaction/ dissatisfaction.
Language contents: vocabulary
Teaching aids: Black board, textbook, cards, handouts.
Week 20 UNIT 9: THE POST OFFICE Period: 61 Lesson 4: Writing Date of teaching: Jan. 11th, 2010 Class: 11Cba, 11Cbo2, 11Cbo3 Objectives: By the end of the lesson, Ss will be able to write a letter to express satisfaction/ dissatisfaction. Language contents: vocabulary Teaching aids: Black board, textbook, cards, handouts. PROCEDURE Time Contents Teacher’s activities Students' activities 5’ 10’ 5’ 5’ 10’ 9’ 1’ I. Warm up : Lucky star Questions: Which service do you use if you want to send a parcel to your friend? Which service do you use if you want to make a call? Which service do you use if you want to have your newspapers delivered to your house? Which service do you use if you want to send your brother some money? Picture: Danang (central) post office Questions to lead in: Have you ever been to a post office? What do you do there? Are you satisfied with everything there? II. Pre-Writing : 1. Task 1: Discussion: Discuss some matters of the post office. Group 1 +2: 1. The opening hours of the post office. 2. The quality of the equipment. Group 3+ 4: 3. The security conditions of the post office. 4. The attitude of the staff. Group 5 +6: 5. The prices of the services. 6. The punctuality of delivery of letters and newspapers. Feedback: 1. too late/ early 2. good/bad/ poor quality/ needs repairing 3. good/ poor security condition/ no one to keep motorbikes or bikes/ pickpockets 4. polite/ helpful/ rude/ arrogant 5. low/ high/ reasonable 6. always/ never punctual/ sometimes late/ letters and newspapers are lost. 2. Task 2:Give model sentences: Ex: 1. The staffs here are very helpful and polite. They are willing to help you when you need. 2. The equipment there needs upgrading. Sometimes I needed to fax an urgent document but it was impossible because the fax machine was out of order. 3. Prepare for writing the letter: 3.1. Read the requirements of task 2. 3.2 Give useful language Sentence connectors: First, Second, Third, . Finally. Moreover, Furthermore, However, .. Note: If you express both satisfaction and dissatisfaction, you should show your satisfaction first. III. While- Writing : Task 3: Write a letter After a year in the job, the director of Thanh Ba Post Office has invited residents in the neighborhood to write letters to him describing the quality of the services they have received. Write such a letter, using the ideas you discussed in Task 1. Suggestions: Dear Sir, I have lived here for five years and during this time I have used most of the services of Thanh Ba post office. Now I am writing to show you my opinions of these services. The staffs here are very helpful and polite. They are willing to help when we need. The prices of the services here are quite reasonable, so most people in our neighborhood use the services here. However, there are still some matters. The equipment in the post office needs upgrading. Sometimes I needed to fax an urgent document but it was impossible because the fax machine was out of order. Moreover, the delivery of newspapers is never punctual. One more thing I want to mention is that the security conditions of the post office are not very good. There used to be property loss here. I am writing in the hope that these matters will be improved. If so, I believe more and more people will go to Thanh Ba post office. Yours faithfully, IV. Post-writing: Correct some writings. Model writing. V. Homework : - Rewrite the letter in the note book - Prepare the next lesson (Language Focus-p.108) - divides class into 2 teams - gives the rules of game - controls the game - declares the winner - Introduces the lesson - asks ss to work in groups - gives hand out of questions for each group - asks each group to give the answer -checks - asks ss to Asks ss to work in groups and make the sentences - checks and leads in the task 3 - Elicits the form of the letter to ss - gives the useful language - Asks ss to write a letter depend on task 2 - Goes around and helps - work individually - shows some written and correct - asks - follows to T - listen to T - play the game - congratulate - listen to T - work in groups - Discuss the questions - give the answer - listen and take note - work in groups and make the sentences - listen to T - follow to T - listen to T - write a letter depend on task 2 - work individually - observe and take note - listen
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