Thiết kế bài dạy môn Tiếng Anh 11 - Unit 9: The post office - Period 53 đến period 57

Class
Date of teaching
Absent students
11B4
Period 53
Unit 9 The Post Office
Lesson:1 Reading
I. Oblectives:
1. aims:By the end of the lesson , Ss will be able to read and find the key words in situations, information and contents of reading to relate to the facts
2. Knowledge:*Vocabulary: courteous, fascimile, notify, spacious, speedy, recipient
	 *Grammar: The tenses
3.Skill: Main skill: Reading
 Subskill: Listening, Writing, Speaking
II. Teaching aids: Hand outs, dictionary, pictures,..
III. Teaching method: regrate, Communicative
IV. Procedures:
Teacher’s activitives
Pupils’ activitives
Checking in the whole lesson
1. Warm up:
T: Watching these post ofice services with the correct translations below.
1. Express Mail Service
2. Surface Mail
3. Air mail
4. EMS mail
5. Parcel service
6. Express Money Transfer
7. Messenger call Service
8. Facsimile service
9. Press Distribution
10. Flower Telegram Service
P: Work in pair and macth the answer
T: call Sts to give the answer.
2. Pre-reading:
T: Work in pair ask and answer the question
+ How far is it from your home to the nearest 
post office?
+ How offen do you go to post office? What for?
+ What services do you think the post office offers?
P: work in pair and answer the questions
T: call sts
T: Give some new words and ask them to repeat
P: listen and take note then repeat
3. While-reading:
* Task 1: 
T: Ask Ss to read the passages 
individually and choose the option A,B, C or D that best suits the meaning of the italicized word.
P: read the passage csilently
T: - Advise Ss to read the passages quickly and stop at the lines that contain the words to guess the closest meaning.
* Task 2: 
T-Check if Ss can answer the comprehension questions in TASK 2 without having to read the passage again. If Ss cannot, T gets them to read the questions carefully and gives them some tips to do the task.
+First, skim the six questions to understand them. 
+Go back to the first question and locate the information for the question by finding the key words in the passage and mark the place.
+Read the part carefully to find the answer.
-Ask Ss to work individually to do the task, then discuss their answers with their peers.
P: work in pair and then answer the questions
* Task 3: Ask Ss to find evidence in the text to support these statements.
4. Home work: 
- Summarize the main points.
- Assign homework.
- Prepare new lesson.
a. Thư chuyển bằng đường hàng không
b. Dịch vụ điện hoa
c. Dịch vụ điện thoại
d. Dịch vụ phát hành báo
e. Dịch vụ gửi fax
f. Thư chuyển bằng đường bộ,đường sắt, đường biển
g. Dịch vụ thư chuyển phát nhanh
h. Dịch vụ chuyển phát tiền nhanh
i. Dịch vụ chuyển phát bưu phẩm
j Thư chuyển phát nhanh
Answer 
1. g
3.a
5.i
7.c
9.d
2.f
4.j
6.h
8.e
10.b
2. I go to office when I need to send a letter, make a phone call, trasfer money, pay the phone bill, subcribe( đăng ký) to a newspaper, send a fax, receice a parcel...
3. The post office offers a lot of various services such as Express Mail Service, Surface Mail, Air mail, EMS mail, Parcel service, Express Money Transfer, Messenger call Service, Facsimile service, Press Distribution, Flower Telegram Service
*Teaching Vocabulary:
-equip: (v)=trang bÞ
-spacious (adj) =roomy=réng r·i
-offer (v)= cung cÊp
-well-trained (adj)=skilled=lµnh nghÒ 
-staff (n)= (toµn thÓ) nh©n viªn
-courteous (adj) =polite=lÞch sù
-parcel (n) =b­u kiÖn, gãi hµng
-speedy (adj)=quickly, fast=nhanh chãng
-secure (adj)=b¶o ®¶m, an toµn
-transfer (v)=chuyÓn (n)= sù chuyÓn
-notification (n)= sù th«ng b¸o..
 - Give and explain their choice.
 1.C( cramped) 2. B ( rude) 3. D ( slow)
 4. C (changed)
*Expected answers
1, Thanh Ba post office is equipped with advanced technology and a spacious and pleasant front office.
2, They are Mail and Parcel Service, Express Money Transfer, Phone Calls and Faxes, and Press Distribution.
3, They are air mail, surface mail and Express Mail Service.
4, It’s used for notifying the recipient of the time and place to receive the call.
5, We have to subscribe to our favorite newspapers and magazines.
*Expected answers:
1, The post office opens daily from 7a.m to 9.pm.
2, We offer a very competitive rate for parcels under 15kg.
3, We also have the EMS and your EMS mail will be delivered in the shortest possible time.
4, We offer.......in less than 24 hours. 
Note down
Class
Date of teaching
Absent students
11B4
August 25th 2010
Period 54
 Unit 9 The Post Office
 Lesson 2 : Speaking
I. Oblectives:
1.aims:- Students should know how to practice to make requests and talking about different postal and 
 telecommunication services.. 
- Speaking for gist and for specific information.
2. Knowledge: *Vocabulary:-instal, installation, registration, surcribe, 
 *Structures: - take place, excuse me, what can I do for you
3.Skill: Main skill: Speaking
 Subskill: Listeing, Writing, Reading
II. Teaching aids:Whiteboard markes, dictionary,...
III. Teaching method: regrate, Communicative
IV. Procedures:
Teacher’s activitives
Pupils’ activitives
Checking in the whole lesson
1. Warm up:
T: ask them to look at the pictures and answer the questions
P: answer the questions
2. Pre-speaking:
Task 1 : work in pais make a conversation
T: - Introduce the task and go over the questions
 with the class. Explain new words if necessary.
- Read the dialogue once first and ask Ss to 
act out it.
- Go around the class to check and offer help. 
P: work in pair and practice the dialouge
T: Look for examples of requests and responses to request in the dialouge.
3. While-speaking:
 Task 2 (13m)
- Put Ss in pairs and ask them to make a dialogue between a clerk and a customer. The customer wants to have a telephone line installed at home. 
- Go around the class to check and offer help. 
- Call on some pairs to perform their conversations in front of the class.
- Elicit feedback from the class and give final comments.
4. Post-speaking:
( available to 11B1,2)
Task 3(15m).
Introduce the task and ask Ss to make a dialogue
 for each of the situation. 
Teach necessary vocabulary items 
Ask Ss to work in groups of 3 or 4.
- Go round to provide help .
- Call on some Ss to present their dialogue. 
5. Home work: 
 - Summarize the main points.
 - Assign homework.
 - Prepare new lesson.
1. What can you see in the picture?
2. Where do you think these people are?
3. Who is the man? (a customer )
4. Who is the woman?( a staff, clerk)
5. What might the man want to do?
Request: Could you help me to send this document to my office by fax?
- I was wondering if you......?
- Would you be kind enough to.....?
- Would you mind (V-ing)..?
- Would you please..?
- may I..?
- Could you/I...please..?
- I would/'d like to...please
- Can you/I..?
response: Certainly, What is the fax number?
- Yes certainly sir/ madam
Sample conversation
A; Good morning, can I help you?
B: I would like to have a telephone line installed at home
A: Where do you live?
B: I live in 67 Ngoc Ha street. When will the installation take place?
A: One week after you register
B: Can you come on Friday?
A: O.K. Have you got a telephone?
B: Yes, how much is the installation fee and monthly fee?
A: The installation fee is 3oo thousand dong and the monthly fee is 27 thousand dong. Could you fill in this form, please? 
1
A: Good morning Can I help you
B: I would like to subscribe to Lao Dong daily newspaper
A: How long would you like to get the new,,
B: For a year please.
A: Where would you like to get
B: at home. I live at 67 Ngoc Ha street
A: Ok: 67 Ngoc Ha street
B: Oh can I get the newspaper every mornig before 6:30
A:Before 6:30? Well, it might be a little bit too early. How about before 7:30?
B: Ok That’s fine. Thank you!
A: All right. Could you fill in this from please?
2. 
A: What can I do for you?
B: I would like to send a great card and sone fllowers to my friend on his birthday
A:right. When is your friend’s birthday?
B: It’s may 6th
A: what kind of flowers would you kile to send: 
B: Roses. A bunch of red roses please
A: Would you like to have the card and the flowers delivered on may 16th or aday before
B: On may 16th it’s best to deliver in the early morning
A: Ok. I’ll make a note for that. Could you please fill in this from? And don’t forget to write the recippients address clearly.
Listen and remember to do at home
note down
Class
Date of teaching
Absent students
11B4
August 25th 2010
Period 55
 Unit 9 The Post Office
Lesson 3: Listening
I. Oblectives:
1. aims:By the end of the lesson, students will be able to listen to a monologue about the 	development of Vietnam's telephone system for details
2. Knowledge:*Vocabulary:-courteous, fascimile, notify, spacious, speedy, recipient
	 *Grammar: The tenses
3.Skill: Main skill: Listening
 Subskill: Writing, Reading, Speaking
II. Teaching aids:Whiteboard markes, dictionary,... 
III. Teaching method: regrate, Communicative
IV. Procedures:
Teacher’s activitives
Pupils’ activitives
Checking in the whole lesson
1. Warm up:
T; get Sts to discuss this queation:
"Do you think more and more people are using cell phones in Vietnam nowadays? Why?"
P: Work in groups and discus the question
2. Pre-listening:
(10 m)
+ Is your family on the phone? What is your phone number?
+ Does any member of your family have a cellphone? What make is it?
+ what do you think are the advantages and disadvantages of cellphone?
- Call on some Ss to give their answers
- Get Ss to guess what they are going to listen
 about.
* New words. 
- Give and explains the meaning of new words.
- Guide Ss to read new words.
- Call on some Ss to read new words.
3. While- listening:
TASK 1:
T: -Talk about the content of the passage students are going to listen:
You will hear some information about the development of Vietnam’s telephone system over the past few years.
- Ask students to listen to the tape twice and 
choose the best answer ( A, B, C or D ).
P: Listen 
- Ask students to work in pairs and discuss their answers.
- Play the tape again and give feedback.
TASK 2:
T:- Ask students to listen again and answer the questions.
- Play the tape twice.
P: work in pairs and answer the questions
- Ask students to listen and check their own answers, then compare with each other.
- Correct mistakes.
-- Ask representative of each group to talk in front of the class.
- Give remarks and correct mistakes.
4. Home work: 
 - Summarize the main points.
 - Assign homework.
 - Prepare new lesson.
More and more people are using cell phones in Vietnam nowadays because
- cell phones become cheaper and come in a wider variety of colours and styles.
- There are more telecommunication companies, eg. Viettel, Vinaphone, Army telecommunication...
- there are many plans that customers can choose from
+ yes, we have a phone at home. Our phone number is 833891
+ yes, we have a Nokia/ Samsung cell phone.
+ With a mobile phone, you can contact other people easily. You always feel close to your family even when you are away from home. However, you don’t have much privacy. Sometimes, it’s irriting to get a call when you are sleeping or in a meeting
* Vocabulary: 
- digit subscribe 
- commune
- capacity
- communal
- growth
- rural network
Answer key:
1. B 2. D 3.C 4. D 5. C
- Listen and do as instructions.
Answer key:
1. China has the highest growth in the number of telephone subscribers.
2. In the early 1990s, there were only140,000 telephones in Vietnam.
3. In 1996, the fixed telephone numbers were changed from six to seven digits in Hanoi and Ho Chi Minh City as well as five to six digits in other provinces.
4. In 2001.
5. There are 6,014 communal post offices in Vietnam.
note down
Class
Date of teaching
Absent students
11B4
August 25th 2010
Period 56
 Unit 9 The Post Office
Lesson 4: Writing
I. Oblectives:
1.aims:By the end of the lesson, Ss will be able to write a letter to express satisfaction or dissatifation about the post office services.
 2. Knowledge: *Vocabulary: -puntuallt, security, pickpocket, arrogant
 *grammar:Simple present tense
 3.Skill: Main skill: Writing
 Subskill: Reading, Speaking, Listeing
II. Teaching aids:Whiteboard markes, handouts, dictionary,...
III. Teaching method: regrate, Communicative
IV. Procedures:
Teacher’s activitives
Pupils’ activitives
Checking in the whole lesson
1. Warm up:
- Give handouts and ask Ss to underline the adjective can make people /thing satisfied.
Polite, rude, cold, helpful, spacious, cramped, large, small, good, bad, reasonable, expensive, cheap, realiable, punctual, arrogant.
2. Pre-writing:
* Task 1: introduce the task and ask Ss to discuss the things that may make you satified or dissatified with the services at Thanh Ba post office.
- Get Ss to do the task in pairs
- Go around and offer help
- Call on some Ss to express their idea.
3. While- writing:
T: Guides Sts to work out the structures of the letter they are going to write.
T: - Get Ss to write their own letter in 10 m
- Get Ss to work in groups, exchange their letters and correct each other.
- Go round to offer help. 
P: write the letter and then corect themselves
4. Post- writing:
- Choose one letter and read it to the class
- Elicit corrective feedback from the class and give comments afterwards. 
5. Home work:
 - Summarize the main points.
 - Assign homework.
 - Prepare new lesson.
- Answer 
Polite, rude, cold, helpful, spacious, cramped, large, small, good, bad, reasonable, expensive, cheap, reliable, punctual, arrogant
Suggestions
+ The opening hours of the post office: It is too early when closing at 9 p. m.it would be much better if the post office opened until 11 p.m so that customers can have more access to the services.
+ The quality of the equipment: Thanh Ba post office is equipped and reliable address for the postal and telecommunication needs.
+ The security conditions of the post office:The parking area of Thanh Ba post office is not a good and security place
+ The attitudes of the staff: The staff are always helpful and polite to the customers( sometimes seems a bit cold and not very helpful.	
Opening: Introduce who you are, say the purpose of the letter
First paragraph: Say about what you like about the service, make suggestions if possible
Closure: Thank the recipient for their time and attention. Goodbye
A sample letter
Dear Sir,
I have been using the services provided by thanh Ba post office for years. Now i am writing this letter in response to your request to express my consideration. Like many other customers, i find your office well- equipped and reliable for our post and telecommunications needs.
Fist, i am impressed by your spacious hall and beautiful clean seats. Next, the quality of your services has really improved a lot. The fax machines and phones are always working in good condition. And the security condition at your office must be counted. 
However, there are still some minor inconviences that need correcting. It would be better if your office opened until 10p.m for some late customers in need.and the last point i would like to suggest is the attitude of some clerks isn’t polite enough: they sometimes 
seem to be unhelpful and abit arrogant.
In sum, what your office has done so far is very encouraging. I hope that your office will be a much better place for the community.
 Yours sincerely.
 TrÇn V¨n Nam.
note down
Class
Date of teaching
Absent students
11B4
August 25th 2010
Period 57
 Unit 9 The Post Office
Lesson 5 : Language Focus
I. Oblectives:
1.aims: By the end of the lesson, Ss will be able to: 
- distinguish the sounds [sp], [st] and [sk] 
- pronounce the words and sentences containing these sounds correctly.
- distinguish the uses of defining relative clauses and non- defining relative clauses
- use these structures to solve communicative tasks
2. Knowledge : *Vocabulary: related to examples
 *grammar: - Review two grammar points: defining relative clauses &
 non defining relative clauses 
3.Skill: Main skill: reading
 Subskill: Writing, Speaking, Listeing
II. Teaching aids:Whiteboard markes, handouts, dictionary,..
III. Teaching method: regrate, Communicative
IV. Procedures:
Teacher’s activitives
Pupils’ activitives
Checking in the whole lesson
1. Pronunciation. (7m)
- Model the three sounds [sp], [st], and [sk] for a few times and explain the differences in producing them.
*practise reading the dialogue.
- Read the dialogue and ask Ss underline the words with the sounds and write [ st], [sp ], and [sk] under them. 
2. Grammar (10m ) 
a. Reviews: defining relative clauses and non- defining relative clauses 
* Form:
Tõ ®øng tr­íc
Chñ tõ
Tõ bæ tóc
Së h÷u c¸ch
Ng­êi
Who, that
Whom, that
Whose
VËt
Which, that
Which, that
Of which
* Use: + defining relative clauses: Lµ mét mÖnh ®Ò cÇn ph¶i cã ®Ó x¸c ®Þnh nghÜa cho tiÒn vÞ ng÷.
example: The man who wore the black shirt is my brother.
 + non- defining relative clauses: Lµ mÖnh ®Ò ®øng sau tõ ®øng tr­íc ®· ®­îc x¸c ®Þnh. Lo¹i mÖnh ®Ò nµy chØ bæ tóc thªm nghÜa cho tõ ®øng tr­íc, cã thÓ bá ®­îc.
example: My father, who is a worker, is reading book.
Exercise
Exercise 1: 
Call one to read the title and how to use Who in relative definite
Go round to help
Give feedback
Exercise 2:
Guide them to fill in the gap with (who, whom, whose)
Go round to check and offer
Give feedback
Exercise 3
Call one to combine these sentences with who, that, which
Go round to check and offer
Give feedback
(available to class 11B1,2)
Exercise: 4
Call one to read the title and how to use Who in relative non-definite
Go round to help
Give feedback
5. Home work: 
- Summarize the main points.
- Assign homework.
- Prepare new lesson.
write on board:
1
2
3
/sp/
/st/
/sk/
speak
stand
ask
speech
stop
disk
speedy
best
dust
note down
Whole to work
And read
1. A burglar is someone who breaks in to the house to steal things.
2. A customer is someone who buys something from the shop.
3. A shoplifter is someone who steals from a shop.
3. Acoward is someone who is not brave.
5. A tenant is someone who pays rent to live in a house or flat.
Work individual and exchange the pairs
1.who
2.whose
3. whom
4. whose
5.Whose
Work individual and exchange the pairs
1. The man who answered the phone told me you were away.
2. The waitress who served us very impolite and impatient.
3. The building which was destroyed in the fire has now benn rebuilt.
4. The people who were arrested have now been released.
5. The bus which goes to the Airport runs every half an hours.
Work individual and exchange the pairs
1. Peter, Who has never been abroad, is studying Frenchand German
2. you’ve all met Michael wood, who is visiting us for a couple a days.
3. We are moving to Manchester, which is in the north west.
4. I’ll be staying with Adian, whose brother is one of my closest friends.
5. Johm Bridge, who has just gone to live in Canada , is one of my oldest friends.
Listen and remember to do at home