Thiết kế bài dạy môn Tiếng Anh 11 - Unit 9: The post office - Lesson D: Writing

 Date of planning: Jan 4th , 08 Date of teaching: Jan 5th , 08 Period: No 58 
Unit 9 : THE POST OFFICE
Lesson D: Writing
* Aims of the lesson: By the end of the lesson, Ss will be able to: 
Know how to write a letter of expressing satisfaction or dissatisfaction with the post office’s services
* Teaching aids : Textbook, lesson plan , pictures, posters.
* Procedures :
Time
Contents
Teacher’s activities
Ss’ activities
7’
12’
17’
8’
1’
I. Warmer: Catergorising
* Ten given adjectives 
Rude, spacious, cheap, reliable, expensive, polite, late, unreasonable, small, bad, helpful.
* Answer:
Satisfied
Unsatisfied
Spacious, cheap
Reliable, polite, helpful
 Rude, expensive, late, unreasonable, bad,
II. Pre- writing	
Task 1: Reading and answering questions
1. What time does Thanh Ba post office open and close?
2. What is Thanh Ba post office equipped with?
3. What services are offered at Thanh Ba post office?
4. What are the attitudes of the staff?
* Answers:
It opens daily at 7 a.m and closes at 9 p.m.
It is equipped with advanced technology.
They are Mail and Parcel Services, EMS. Express Money Transfer, Phone Calls and Faxes, Messenger Call Services and Press Distribution.
They are always thoughtful anf courteous to the customers.
Task 2: Discussing to making the outline
+ security condition: ®iÒu kiÖn b¶o ®¶m an toµn
+ attitude: th¸i ®é
+ punctuality: sù ®óng giê
+ arrogant: kiªu c¨ng, h¸ch dÞch
+ I think it is too early/ late to open/ close at
+ Although 
+ However I find
* Answers:
The opening hours: too late
The colsing hours: too early
The quality of the equipment: good quality.
The security conditions: poor security condition. No one to keep motorbikes or bicycles.
The attitude of the staff: polite, helpful
The prices of the services: reasonable
The punctuality: sometimes late or are lost.
III. While – writing : 
* Sample writing
Dear Sir,
I have been using the services provided by Thanh Ba post office for years and now I am writing to express the satisfaction and dissatisfaction towards the post office services.
 First, I find that your post office has a good quality and it is equipped with modern technology. Next is the attitude of the staff that expresses me most. They are very polite and helpful. Last, it is the prices of the services. They are always reasonable.
However, your post office has some things that may make your customers unsatisfied. I think that the post office should open earlier and close later, moreover, it should has a security guard , I find the post office has a spacious front office but has no one to keep motorbikes or bicylces. The last thing I want to tell you is the punctuality of deliver of letter and newspapers. They are sometimes late and lost.
I hope that your post office will be made a better place.
 Your faithfully,
Nguyen Van An
IV. Post – writing :
V. Wrapping up
- Ask Ss to read ten adjectives and catergorise the adjectives that can make people satisfied and those can make people unsatisfied.
- Pair work
- call on some Ss to ask and answer the questions.
- give the corrective feedback.
- ask Ss to work in pairs and do the task.
- provide Ss with some vocabularies and structures and explain the ideas in the book.
- give comments and feedback.
- ask Ss to study the outline carefully and work in groups to write a letter to the director of Thanh Ba post office about the quality of the services.
- call on two Ss to write the writing on the board.
- correct the writings on the board with the whole class. Give comments and feedback.
- ask Ss to write the writing individually after the teacher corrects and gives comments with the whole class.
*Comments:summarise the main points of the lesson.
* Homework: 
- complete the writing at home.
- learn by heart the new words.
- Individuals
- Pairs.
- study the outline carefully and work in groups to write a letter to the director of Thanh Ba post office about the quality of the services.
- write the writing on the board.
- write the writing individually after the teacher corrects and gives comments with the whole class.