Bài soạn môn học Tiếng Anh 11 - Unit 9: Post office - Section 1: Reading

UNIT 9 : POST OFFICE 
Section 1 : Reading 
----------T@&?T---------- 
I/. Aim: By the end of the lesson , Ss will be able to understand about a post office more and use the experiences in their life . 
II/ Materials: Textbook , posters , pictures . 
III/. Procedure :
Time
Content
T’S activities
Ss’ activities
4’
10’
3’
20’
7’
1’
* Warmer: Magic hat
Where do you go to send a letter ?
 __ ___ ___ ___ 
___ ___ ___ ___ ___ ___ 
* Pre – Reading 
New words:
_well trained ( a) 
_express Mail service ( n)
_express Money Transfer ( n)
_press distribution (n)
_Messenger Call Service ( n)
_facsimile (n)
_subseribe (v)
_notify (v)
 Check ROR
Questions:
What services do you think the post office offers ? 
- mail and parcel service 
-express Money Transfer 
-EMS mail
-Messenger Call Service
- Press Distribution 
* While – Reading :
Task 1: Multiple Choice 
 ( poster )
Key : 1C 2 B 3.D 4 C 
Task 2: Answering the questions 
 ( poster )
Key:
1.Thanh Ba Post Office is equipped with advanced technology and has a spacious and pleasant front office .
2. Mail and Parcel service , Express Money Transfer , Phone Calls and Faxes , Press Distribution .
3.They are air mail surface mail and the Express Mail Service .
4.It is used for notifying the recipient of the time and place to receive the call .
5. You will have to subseribe to your favourite newspapers and magazines .
Task 3: Find evidence in the text to support these statements
Key:
1.The post office opens daily from 7a.m to 9 p.m .
2. We offer a very competitive rate for parcels under 15kg
3.We also have the express Mail Service and your EMS mail will be delivered in the shortest possible time .
4. We offer a speedy and secure service of transferring money in less than 24 hours . 
* Post – Reading :
 Discussion 
1. Which service provided by Thanh Ba Post Office do you think is the most important and why ? 
2.What servicess do you think post office of your town should have in the future ? 
* Homework:
Learn by heart the new words .
Do the exercises page 102
_Ask 
_T.guide to play the game .
_feedback 
_T.explains the new words by using pictures .
_asking Ss to repeat the words
_asking Ss to listen and answer the question 
_Asking Ss to read the text carefully and choose the best answer .
_T.goes around the class and help if necessary
_feedback 
_asking Ss to read the questions carefully .
_Asking Ss to read the text again before answering .
_going around the class to help .
_calling on some Ss to read their own answer .
_ asking Ss to read these statements carefully . 
_ Call on Some Ss to answer .
_asking Ss to discuss 
_ answer 
_play 
_ listen & repeat
_listen & answer 
_ Goupworks 
_ pairworks
_pairworks 
_groupworks 
_ copy 
UNIT 9 : POST OFFICE 
Section 5 : Language Focus 
----------Đ@&?Ð---------- 
I/. Objective: 
	By the end of the lesson , Ss will be able to :
	 _Distinguish the three dipthongs / sp / , / st / and / sk / 
	 _Review two grammar points : defining relative clauses & non defining
 relative clauses 
II/. Teaching aids: textbook , posters and pictures 
III/. Procedure: 
Time
Contents
Teacher’s Act.
Ss’ Act.
3’
7’
5’
8’
8’
12’
2’
Warmer: Kim’ s game 
School stand speak 
 Speed stop ask 
Part 1: PRONUNCIATION
 / sp / / st / / sk /
Speak stanley ask 
Speech stand disk
Speed stop dusk
Crisp best skill 
Spacious text school
Practise reading alound this dialogue :
( Textbook : page 108 ) 
Part 2: Grammar
*Presentation: Network
Defining relative clause
Non- defining
Relative clause
Ex1:
The man who lives next door is an engineer.
Ex2:
The book which my father bought yesterday is very interesting .
Ex3:
Tom , who lives next door .is an engineer .
Ex4:
Swimming , which is a good sport , makes people strong .
Exercise 1: Using who in difining clauses. 
St.A: What’s an architect ?
St.B: An architect is someone who designs building . 
 Key:
1. ( a burglar ) . Who breaks into a house to steal things .
2. ( a customer )  who buys sth from a shop .
3. ( a shoplifter )  who steals from a shop .
4. ( a coward ) . Who is not brave .
5. ( a tenant ) . Who pays rent to live in a house or flat .
Exercise 2: Completing the sentences , using who , whom or whose .
 ( Textbook : page 109 )
 ( poster ) 
Key:
1. who 2. whose 3. whom 
4. whose 5. whom 
Exercise 3: Join the sentences , using who , that , or which .
1. lucky No
2.A man answered the phone 
3. A waitress . 
4. Some people were arrested 
5. lucky No
6. A building ..
7. A bus .. 
( Text book : page 109 , 110 )
Homework:
Do exercise 4 
_ introduction
_ T models the sounds 
_T. asks Ss to practise the dialogue in pars
_ Calling some Ss to read thie dialogue .
_ T. introduces
T.gives examples
and Ss to read them and then distinguish the differences between difining 
 relative clauses and non-difining relative clauses .
_T. explains 
_T.reminds not to forget the comma before non difining relative clause
_ Run through vocabulary , phrases ( p 109)
_Teacher models 
the structure .
_ feedback 
_ T.models the structure 
_T.notes that the exercise is on defining Rl.Cl .
_Run through Voc. And phrase
_ model the structure 
_ lucky No 
_ correct 
_elecit
_ groupwork
_ Listen and repeat 
_ pairworks 
_ do the work 
_individuals 
_ Read the sentences carefully 
_Read independently 
 _ Distinguishing the differences the examples .
_ Listen 
_ pairworks 
_ individually 
_ feedback
_ do the work in groupworks 
_take notes 
UNIT 9 : POST OFFICE 
Section 3 : LISTENING 
----------a@&?b---------- 
I/. Aim : 
 By the end of the lesson , Ss will be able to hear some information about the development of Vietnam’s telephone system over the past few years .
II/. Materials : Pictures , posters , textbook , cassette  
III/. Procedure :
Time
Content
T’s activities
Ss’activities
8’
5’
5’
10’
10’
6’
1’
Warmer: Ask & answer 
_ Which is the quickest a phone call , a fax , an e-mail or a letter? 
Key: a phone call 
_Pictures :
Pic.1: mobile phone 
Pic.2: pay phone 
Pic.3: fax 
Pic.4: telephone 
Pic.5: phone box 
*Pre- Listening:
Questions:
1. Is your family on the phone ? What is your phone number ? 
2. Does any members of your family have a cellphone ? 
3.What do you think are the advantages and disadvantages of cellphones ? 
* Vocabulary: 
_digit subseribe 
_commune
_capacity
_communal
_growth
_rural network
*While – Listening:
Task 1 : ( Textbook pages :105 , 106 ) 
 ( Handout ) 
Key:
1B ; 2.D ; 3.C ; 4.D ; 5. C 
Task2: ( Textbook , page 106)
Key :
1.China has the best growth in telephone numbers .
2. In the early 1990s , there were only 140.000 telephones in VN . 
3. In the 1996 , there were changed from six to seven digits in Hanoi and HCM City as well as five to six digits in other Provinces . 
4. In 2001 .
5. There are 6.014 communal post offices in VN . 
 *Post – Listening : 
 Summarise the main ideas of the listening passge with the following points:
1. Vietnam’s rapid growth in the telephone numbers . 
2. The addition of digits to existing telephone numbers to meet the increasing demands . 
3. The reduction in monthly telephone fees .
4. The expansion of telephone networks to Vietnam’s rural areas . 
* Homework:
Rewrite the lesson about 50 words . 
_ T asks
_pick the pictures up on the board 
_Asking Ss to give the names of them 
_Asking Ss to read and answer the questions in pairs . 
_T. goes round the class and helps if necessary
_Calling on some Ss to read their answer .
_Asking Ss to practise reading the words . 
_Talking to Ss the words will appear in the listening 
_Asking Ss to read the sentences in Task 1 carefully . 
_Play the tape and asks Ss to listen 3 times .
_Calling some Ss to read their answer 
_ correct 
_Asking Ss to read the questions carefully .
_play the tape again ( 2 times ) 
_Asking Ss to listen and answer the questions 
_Asking Ss to summarise by using the main ideas .
_ T.goes around the class and help if necessary . 
_Calling some groups to show the discussion in front of the class .
_do the work in pairs .
_ do the work independently 
_pairworks 
_listen and repeat
_listen to the tape and choose the best answer .
_individuals 
_ listen to the tape again and then answer the questions in group
Groupworks 
UNIT 9 : POST OFFICE 
Section 4 : Writing 
----------Đ@&?Ð---------- 
I/. Aim: By the end of the lesson , Ss will be able to know how to write a letter to express satisfaction or dissatisfaction with the services of post offices . 
II/ Materials: Textbook , posters , handout  
III/. Procedure:
Time
Content
T’s activities
Ss’ activities 
8’
8’
10’
18’
1’
* Warmer: Handout 
Polite , rude , cold , helpful , spacious , crampled , large , small , good , bad, reasonable , expensive , cheap , arrogant , punctual , reliable . 
Key:
Polite , helpful , spacious , large
Good , reasonable , cheap , punctual , reliable . 
* Pre – writing :
1/.Suggested questions
1.What time does Thanh Ba post office open and close ?
2.What is Thanh Ba post office equipped with ? 
3.What services are offered at Thanh Ba post office ? 
4. What are the attidudes of the staff ? 
Key:
1. Thanh Ba post office opens at 7a.m and closes at 9p.m .
2. It is equipped with advanced technology and a spacious , pretty place for transaction . 
3.They are Mail and Parcel Services , EMS , Express Money Transfer , Phone Calls and Faxes , Messenger Call Services , Press Distribution 
4. The staff are always thoughtful and courteous to the customers . 
2/. Task 1: ( Textbook page 107)
ŸThe opening hours of the post office : 
It is too early when closing at 9 p.m . It would be much better if the post office opebned until 11p.m so that custumers can have more access to the services . 
ŸThe quality of the equipment: 
Thanh Ba Post office is a well-equipped and reliable address for the postal and telecommunication needs . 
ŸThe security conditions of the post office :
The parking area of Thanh Ba Post office is not a good and security place / Although the parking area is large , it has no security guards . 
ŸThe attitudes of the staff :
The staff are always helpful and polite to the customers / The attitude of the staff sometimes seems a bit cold and not very helpful .
* While – Writing : 
Write such a letter , using the ideas you discussed in Task 1 . 
* Homework:
Complete the letter depending on the ideas of the teacher and friends . 
_Asking Ss to read the following adjectives and underline those can make people / things satisfied 
_Going around the class and help if necessary . 
_Correct
_ Asking Ss to open their textbooks to read the text about Thanh Ba post office again . 
_Asking Ss to read and answer the questions after reading the text . 
_ Calling on some Ss to read their answers in front of the class .
_Correct 
_ T.explains the situation 
_ Asking Ss to discuss about the services of Thanh Ba Post Office
_Asking Ss to be able to give more their own ideas . 
_Going around the class to help if necessary . 
_Asking Ss to do the work in groups .
_ Run through the Voc.
_ Asking Ss to compare their letter with other groups . 
_T. chooses one or two letters that have a lot of mistakes to correct in front of the class . 
_Do the work independently then compare with their friends
_Read the text again 
_ Answer the questions in pairworks 
_ Work in groups 
_Do the work in groups .
UNIT 9 : POST OFFICE 
Section 2 : SPEAKING 
----------T@&?T---------- 
I/. Aim : By the end of the lesson , Ss will be able to know the subscribe a service of a post office .
II/. Materials: Textbook , posters , pictures 
III/. Procedure:
Time
Content
T’s activities
Ss’ activities
4’
10’
6’
20’
5’
* Warmer: Brainstorming 
The services od the post office
* Pre teach:
_document ( n)
_rate ( n) 
_to install ( v) 
_registration ( n)
_fee ( n) 
_greeting card ( n ) 
_ deliver ( v) 
( check slap the board ) 
* Pre – speaking : 
Task 1: 
What service is the customer using in the dialogue ? 
Key:
The service the customer is using is the fax service . 
* While – Speaking :
Task 2:
Make a conversation from the suggestions :
Key: 
Clerk: Good morning . Can I help you ? 
Customer: Yes . I would like to have a telephone line installed at home . 
Cl.: OK. Where do you live ?
Cus.: I live in Ngoc Ha street . When can you install it ? 
( When will take installation take place ? )
CL.:We can install it one week after you register . ( The installation will take place one week after you register .) 
Cus.: Can you come on Friday ? 
Cl.: Yes , that’s fine . Have you got a telephone yet ? 
Cus.: Yeah . I have a telephone already . How much is the installation fee and monthly fee? 
CL.: The installation fee is 600 thousand Dong and the monthly fee is 30 thousand Dong including VAT . Could you please fill this form ? 
Task 3: Making a dialogue 
Key: 
Dialogue 1:
A: Good morning . Can I help you ? 
B: yes . I would like to subscribe to Lao Dong daily newspaper . 
A: Yes, how long would you like to get the newspaper ? 
B: For a year please . 
A: Where would you like to get the newspaper ?
B: At home . I live at 67 Ngoc Ha street . 
A: ok . 67 Ngoc Ha street .
B:Oh, can I get the newspaper every morning before 6.30 ?
A: Before 6.30? Well, it might be a little bit too early . How about before 7.30 ? 
B: OK . That’s fine. Thank you! 
A: All right . Could you fill in this form please ? 
Dialogue2 :
A: Good morning . What can I do for you ? 
B: Yes. I would like to send a greetings cardand some flowers to my friend on her birthday . 
A: Right . When is your friend’s birthday ? 
B: It’s May 16th . 
A: What kind of flowers would you like to send ? 
B: Roses . A bunch of red roses please . 
A: Would you like to have the card and the flowers delivered on May 16th or a day before ? 
B: On May 16th . It’s best to deliver in the early morning> 
A: OK. I make a note for that . Could you please fill in this form ? And don’t forget to write the recipient’s address clearly . 
* Post – speaking:
( Practise speaking thwe dialogues )
* Homework :
Do the task 3 
_ draw on the blackboard .
_feedback 
_ picture 
_ picture 
_explain 
_ ask Ss to repeat
_stick the poster .
_explain the difficult words . 
_ask ss to read the dialogue in pairs and then answer the question .
T. gives the situation .
_asking Ss to work in pairs to build the conversation 
_T.goes around the class to help if necessary .
_T.calls on 2 pairs to read their conversations 
_Correct
_T.gives the situation .
_ Asking Ss to do in pairs to build the conversation following 2 situations in the textbook and practise .speaking 
_ T. can also model with good Ss . 
_calling on some Ss to show in front of the class .
_listen 
_go to the board and write .
_groupworks 
_ listen 
_ repeat 
_ look at the poster .
_ read the dialogue carefully 
_ do the work in pairs . 
_ answer the question . 
_listen 
_do the work in pairs . 
_ listen 
_pairworks